Concierge

Adullam Homes Housing Association; Alfreton CP; On-site; GBP 23,000 - 28,000; Full time

Benefits offered by this job

Salary £25,178.40 per annum dependent

Competitive Annual Leave (25 days)

Training and career advancement

Discounted Goods and services

Group Personal Pension Plan

Access to Thrive app

Access to Medicash

Access to Blue Light Card

Life Assurance (4x Basic annual salary

Multidimensional wellbeing programmes

Refer a friend policy

Job summary

Adullam Homes Housing Association is seeking a waking night Concierge for its young people's supported accommodation service in Alfreton. The role covers 8pm to 8am on a 3-week rolling rota, monitoring the service and supporting residents overnight in a 24-hour setting.

The ideal candidate will respond to incidents, follow procedures, maintain safety, and escalate to on-call or emergency services when required. The post offers a competitive salary and benefits package.

Responsibilities

• Monitor residents overnight during waking night 8pm–8am.
• Respond to incidents and escalate to on-call or emergency services.

Job description

Job Title: Concierge

Location: Alfreton

Salary: £25,178.40 per annum

A fulfilling and exciting opportunity available for a waking night concierge post in our young people's supported accommodation service in Alfreton

Adullam Homes Housing Association Ltd supports vulnerable individuals and households. We provide quality housing, deliver tailored support plans, training, education, and employment opportunities to help people achieve stable lives and realise their full potential.

Purpose of the role

This role is a key member of the team, providing out of hours assistance to 10 young people within a 24-hour supported accommodation setting. Job holder will be expected to monitor the service overnight on a waking night from 8pm to 8am. Working to a 3-week rolling rota. They will have acquired knowledge through on the job experience and/or additional qualification. Most work undertaken will be of routine nature requiring the job holder to follow established practices, procedures and policies.

Where incidents arise then jobholder will be the first point of contact and will be required to respond to the needs of young people, incidents and follow procedures to maintain the safety and security of residents. There will be requirement for lone-working on-site out of hours. The job holder will be required to display a degree of persuasiveness during the handling of incidents.

The actions and decisions undertaken by the job holder will be determined predominantly by established and routine practices and processes. Where work deviates from established practices e.g., safeguarding concerns or anti-social behaviour then the job holder will be the first responder and will be required to respond appropriately to address or diffuse situations and to escalate to on call or emergency services.

You will be expected to contribute to the maintenance and development of the Association's values, culture and ethos. Please see the job description for more information.

Benefits

• Salary £25,178.40 per annum dependent on experience for 36 hours per week,
• Competitive Annual Leave (25 days annual leave plus bank holidays, with an additional 2 days awarded annually for full attendance – prorated for part-time employees)
• Training and career advancement
• Discounted Goods and services
• Group Personal Pension Plan
• Access to Thrive app
• Access to Medicash
• Access to Blue Light Card
• Life Assurance (4x Basic annual salary from the start of employment)
• Multidimensional wellbeing programmes and family-friendly policies for staff
• Refer a friend policy

We are passionate about actively encouraging applicants from all cultures, backgrounds, and identities. We are committed to treating our teams fairly and with respect, irrespective of their background, disability, or any other protected characteristic and this starts with our recruitment process.

Adullam Homes Housing Association Ltd. is committed to safeguarding and promoting the welfare of children, young people and adults accessing our services. We expect all staff, volunteers, and workers to share this commitment.

As part of our commitment to safer recruitment, the successful candidate will be subject to an Enhanced with Barred List Adult and Child DBS check, scrutiny of employment history, satisfactory pre-employment checks and robust references checks.

Please note applicants must be authorised to work in the UK as we are unable to provide Visa sponsorships.

We reserve the right to close this vacancy early and/or make an appointment before the advertised closing date if a suitable candidate is identified.

Adullam Homes Housing Association was created in 1972 to support vulnerable individuals and households. From the simple beginning of a single property in Birmingham, Adullam has expanded into new geographical locations and developed new services.