Computer Repair Technician | Temp-to-Perm

Gap Personnel; Swindon; On-site; GBP 17,000 - 21,000; Full time

Benefits offered by this job

Competitive salary

Mon-Fri hours

Supportive environment

Ongoing training and development

Exposure to modern technology

Job summary

Gap Personnel Swindon is seeking a motivated Computer Repair Technician to diagnose, repair, test and process customer devices in a fast-paced Service Centre. You will handle hardware and software diagnostics and ensure high accuracy and productivity in every repair, maintaining thorough records in the CRM system.

The role requires strong technical skills, attention to detail and a proactive, team-oriented attitude.

Qualifications

• Experience repairing computers, laptops, and electronic devices.
• Strong fault-finding and diagnostic skills.
• Good understanding of computer hardware and software systems.
• Attention to detail and commitment to quality workmanship.
• Ability to work efficiently in a target-driven environment.
• Strong organisational and record-keeping skills.
• Competent use of CRM or service management systems.
• Excellent communication and teamwork skills.
• Proactive and positive attitude towards problem-solving.

Responsibilities

• Inspect devices requiring repair on a first-come, first-served basis.
• Perform hardware and software diagnostics using testing tools and scripts.
• Identify faults accurately and determine repair solutions.
• Request required replacement parts from the designated person.
• Install replacement parts and components.
• Verify parts are safe, functional, and operating as intended.
• Maintain up-to-date records in the CRM during the repair process.
• Record details of parts used and notes on each repair job.
• Forward repaired devices to Quality Control for final testing.
• Aim to complete an average of two repairs per hour.
• Communicate promptly with the Service Centre Manager about obstacles.
• Maintain a clean, organized, and controlled working environment.

Skills

Computer repair

Fault finding

Hardware diagnostics

Software diagnostics

Attention to detail

Target-driven

Record-keeping

CRM usage

Communication & teamwork

Job description

Gap Personnel Swindon is seeking a motivated Computer Repair Technician to diagnose, repair, test and process customer devices in a fast-paced Service Centre. You will handle hardware and software diagnostics and ensure high accuracy and productivity in every repair, maintaining thorough records in the CRM system.

The role requires strong technical skills, attention to detail and a proactive, team-oriented attitude.