IT Repair Technician

Interaction Recruitment; Rugby; On-site; GBP 18,000 - 23,000; Full time

Job summary

Interaction Recruitment is seeking an IT Repair Technician in Rugby to diagnose faults, repair and test a range of IT equipment including laptops, desktops, printers and POS systems. The role involves hands-on hardware work, adhering to ESD and safety procedures, and maintaining accurate paperwork.

You will join a busy workshop, troubleshoot effectively, and manage workloads to meet deadlines. Temporary to permanent, with potential for a permanent position for the right candidate.

Qualifications

• Experience in an IT workshop environment is essential.
• Experience repairing PCs, laptops and printers and fault-finding hardware.
• Hardware break-fix experience is desirable.
• Experience with POS/till equipment.
• Strong troubleshooting and analytical skills.
• Excellent attention to detail.
• Ability to work independently with minimal supervision.
• Good organisation and time-management skills.
• Ability to work in a busy, high-volume environment.
• Proactive problem-solving approach.
• Good verbal and written communication; willingness to learn new technologies.

Responsibilities

• Diagnose faults and carry out hardware repairs.
• Repair and test laptops, PCs, desktops and workstations.
• Work with printers and point-of-sale equipment.
• Carry out break-fix repairs and identify root causes.
• Test equipment to ensure quality standards.
• Follow workshop procedures and health & safety standards (ESD).
• Accurately complete paperwork and update internal systems.
• Manage workload and prioritise repairs effectively.
• Work to deadlines and service levels.
• Liaise with senior engineers regarding priorities and workloads.
• Share knowledge and best practices with colleagues.
• Keep technical knowledge up to date as technology evolves.
• Identify opportunities to improve workshop efficiency and productivity.

Skills

Hardware repair

Fault finding

Troubleshooting

Analytical skills

Attention to detail

Independent work

Time management

Communication

Learning new tech

Job description

IT Repair Technician

Location: Rugby
Salary: £14.87 per hour
Hours: 40 hours per week, Monday Friday
Contract: Temporary to Permanent

We are currently recruiting for an IT Workshop Technician to join a well-established and leading IT services provider. This is a fantastic opportunity for someone with a strong technical background who enjoys diagnosing faults, repairing equipment and working hands‑on with technology.

The role is initially offered on a temporary-to-permanent basis, with the opportunity to secure a permanent position for the right candidate.

The Role

As an IT Workshop Technician, you will be responsible for fault finding, repairing and testing a variety of IT equipment. This will include laptops, PCs, printers and point-of-sale systems.

Your responsibilities will include:

• Diagnosing faults and carrying out hardware repairs
• Repairing and testing laptops, PCs, desktops and workstations
• Working with printers and point-of-sale equipment
• Carrying out break‑fix repairs and identifying root causes
• Testing equipment to ensure it meets the required quality standards
• Following workshop procedures and health & safety/ESD requirements
• Accurately completing paperwork and updating internal systems
• Managing your own workload and prioritising repairs effectively
• Working to deadlines and agreed service levels
• Liaising with senior engineers regarding priorities and workloads
• Supporting colleagues by sharing technical knowledge and best practice
• Keeping your technical knowledge up to date as technology develops
• Identifying opportunities to improve workshop efficiency and productivity

What We're Looking For

We re looking for someone who has genuine hands‑on hardware repair experience and is confident troubleshooting a range of IT equipment.

• You will ideally have:
• Previous experience in an IT workshop environment essential
• Experience repairing and fault‑finding PCs, laptops and printers
• Previous hardware break‑fix experience
• Experience working with point‑of‑sale/till equipment
• Strong troubleshooting and analytical skills
• Excellent attention to detail
• The ability to work independently with minimal supervision
• Good organisation and time‑management skills
• The ability to work effectively in a busy, high‑volume environment
• A proactive, "can-do" approach to problem solving
• Good communication and interpersonal skills
• A willingness to learn new technologies and develop your skills

If you're looking for a new challenge and the opportunity to join a brilliant, well‑established business, this could be the perfect opportunity for you.

You ll have the chance to work hands‑on with a range of IT hardware, develop your technical skills and potentially secure a permanent position.