IT Repair Technican

Interaction Recruitment Group; Rugby; On-site; GBP 19,000 - 21,000; Full time

Job summary

Interaction Recruitment Group is seeking an IT Workshop Technician to join a busy Rugby workshop. You will diagnose faults and repair IT equipment including laptops, PCs, printers and POS systems, working hands-on with technology.

The role focuses on hardware fault-finding, testing and repair with adherence to workshop procedures and safety standards, while managing your workload and coordinating with senior engineers to meet service levels.

Qualifications

• Hands-on hardware repair experience required.
• Experience repairing PCs, laptops and printers.
• Experience with POS/till equipment preferred.
• Strong troubleshooting and analytical skills.
• Ability to work independently in a high-volume workshop.

Responsibilities

• Fault finding, repairing and testing IT equipment.
• Repairing and testing laptops, PCs, desktops and workstations.
• Working with printers and point-of-sale equipment.
• Carrying out break-fix repairs and identifying root causes.
• Testing equipment to meet quality standards.
• Following workshop procedures and health & safety/ESD requirements.
• Updating internal systems and paperwork.
• Managing workload and prioritising repairs.
• Working to deadlines and service levels.
• Liaising with senior engineers on priorities.
• Sharing knowledge with colleagues.
• Keeping knowledge up to date.
• Identifying opportunities to improve workshop efficiency.

Skills

IT workshop

Hardware repair

PC repair

Printer repair

POS equipment

Troubleshooting

Time management

Communication

Job description

IT Repair Technician

Location: Rugby
Salary: £14.87 per hour
Hours: 40 hours per week, Monday-Friday
Contract: Temporary to Permanent

We are currently recruiting for an IT Workshop Technician to join a well-established and leading IT services provider. This is a fantastic opportunity for someone with a strong technical background who enjoys diagnosing faults, repairing equipment and working hands-on with technology.

The role is initially offered on a temporary-to-permanent basis, with the opportunity to secure a permanent position for the right candidate.

The Role

As an IT Workshop Technician, you will be responsible for fault finding, repairing and testing a variety of IT equipment. This will include laptops, PCs, printers and point-of-sale systems.

Your responsibilities will include:

• Diagnosing faults and carrying out hardware repairs
• Repairing and testing laptops, PCs, desktops and workstations
• Working with printers and point-of-sale equipment
• Carrying out break-fix repairs and identifying root causes
• Testing equipment to ensure it meets the required quality standards
• Following workshop procedures and health & safety/ESD requirements
• Accurately completing paperwork and updating internal systems
• Managing your own workload and prioritising repairs effectively
• Working to deadlines and agreed service levels
• Liaising with senior engineers regarding priorities and workloads
• Supporting colleagues by sharing technical knowledge and best practice
• Keeping your technical knowledge up to date as technology develops
• Identifying opportunities to improve workshop efficiency and productivity

What We're Looking For

We're looking for someone who has genuine hands-on hardware repair experience and is confident troubleshooting a range of IT equipment.

• You will ideally have:
• Previous experience in an IT workshop environment - essential
• Experience repairing and fault-finding PCs, laptops and printers
• Previous hardware break-fix experience
• Experience working with point-of-sale/till equipment
• Strong troubleshooting and analytical skills
• Excellent attention to detail
• The ability to work independently with minimal supervision
• Good organisation and time-management skills
• The ability to work effectively in a busy, high-volume environment
• A proactive, "can-do" approach to problem solving
• Good communication and interpersonal skills
• A willingness to learn new technologies and develop your skills

If you're looking for a new challenge and the opportunity to join a brilliant, well-established business, this could be the perfect opportunity for you.

You'll have the chance to work hands-on with a range of IT hardware, develop your technical skills and potentially secure a permanent position.