Compliance Officer

Bromford Housing Group; Wolverhampton; On-site; GBP 28,000 - 42,000; Full time

Benefits offered by this job

Hybrid working

Pension schemes up to 10%

Employee Assistance Programme (EAP)

Annual health checks

Fully funded CIH qualification

Generous annual leave

Job summary

Bromford Housing Group in Wolverhampton is seeking a Compliance Officer to join our team. The role blends regulatory expertise with analytical oversight to manage compliance programmes and ensure timely delivery.

You will liaise with internal and external teams, monitor SLAs and KPIs, update systems with compliance data, support audits and performance reporting, and help minimise non-compliance through proactive programme monitoring. Hybrid working available.

Qualifications

• Experience in monitoring compliance or maintenance programmes.
• Strong organisational and communication skills.
• Proficiency in Microsoft Office, especially Excel.
• A good basic standard of education, or equivalent.
• Flexibility and reliability.

Responsibilities

• Collating, validating and updating systems with compliance data.
• Assisting with performance and assurance reporting.
• Daily monitoring of forward-looking programmes to minimise risk of non-compliance.
• Obtaining information relating to property and component changes and updating systems accordingly.
• Reviewing information from service providers and conducting desktop checks of compliance certification; supporting audit actions and performance reports.

Skills

Monitoring compliance

Organisational skills

Communication skills

Education

Basic education or equivalent

Tools

Microsoft Office

Excel

Job description

Contract:Permanent
Hours:Full-time, 37.5 hours per week
Contractual Base:Wolverhampton
Operational requirement:Roaming workstyle
Closing Date:Tuesday 27 October 2026

Do you have in-depth knowledge of housing laws, regulations and industry standards? Do you pride yourself in your attention to detail and analytical skills? If so, we'reoffering an opportunityfor aCompliance Officer to join our team.Embrace the chance to make a difference in a dynamic role that blends regulatory expertise with analytical skill.

About the Role:

As a Compliance Officer, you will play a vital role in ensuring our compliance programmes, are effectively managed and delivered.

You will liaise with internal and external service delivery teams to ensure works are completed on time and in accordance with Bromford's access processes. Monitoring remedial compliance actions to meet Service Level Agreements (SLAs) and Key Performance Indicators (KPIs) will be a key part of your role. You will keep colleagues and other Compliance Officers informed of hard-to-access cases and request assistance as needed.

Your responsibilities will include collating, validating, and updating systems with compliance data, assisting with performance and assurance reporting, and daily monitoring of forward-looking programmes to minimise the risk of non-compliance. You will also obtain and utilise essential information relating to property and component changes, ensuring systems and programmes are updated accurately. Additionally, you will review information from service providers, conduct desktop checks of compliance certification, and support the compliance team in completing audit actions and preparing performance reports.

To thrive in this role, you'll need:

• Experience in monitoring compliance or maintenance programmes
• Strong organisational and communication skills
• Proficiency in Microsoft Office, especially Excel
• A good basic standard of education, or equivalent
• Flexibility and reliability

This role is a permanent, full-time role at 37.5 hours per week. You’ll be based at our Wolverhampton officewith regular home working available. The role is subject to a basic DBS check.

If you are passionate about making a difference and want to be part of a team that values safety, security, and warmth for all, we would love to hear from you!

The closing date for this exciting position isTuesday 27 October 2026.

What we offer

• Hybrid working, with the flexibility to work across our main locations and home
• Occupational Health, mental health first aiders, menopause champions and annual health checks
• A choice of pension schemes with employer contributions of up to 10%
• Employee Assistance Programme that provides 24/7 virtual GP access, prescription service, and talking therapies for you and your family
• Annual allowance of £500 to spend on benefits of your choosing, including healthcare plans, dental care, gym membership and much more
• Generous holiday, occupational sick pay and paid family leave
• Fully funded CIH qualification, if it’s a requirement of your role

About us

We’re part of one of the biggest housing associations in the country, Bromford Flagship . As Bromford, our purpose is simple and honest: we invest in homes and relationships so that people can thrive.

We provide over 47,000 homes in the West Midlands and West of England; we have relationships with more than 112,000 customers; we have a strong balance sheet and we plan to deliver 11,000 more homes by 2032.

But we’re only just getting started.

Through place-based working, our people build progress from the ground up. You’ll find us at the heart of the communities we serve, forging stronger neighbourhood relationships, reacting faster to shifting needs, and planning smarter.

And we’ve created a thriving place of our own – giving brilliant people like you the tools and opportunities to build a future. With development that helps you grow in your role, build future-ready skills, and perform at your best. All within a vibrant and inclusive culture guided by our values.

We’re a place for people determined to make a difference.

Bromford. A place to make your own.

Our commitment to equality, diversity and inclusion

We’re proud to be recognised as a Great Place to Work, thanks to our inclusive, values-driven culture. We know that diverse teams bring out the best in everyone, and we are committed to creating a workplace where everyone feels valued, supported, and able to thrive.

We are a proud "Disability Confident" (Level 2) and Menopause Friendly employer and have signed the Armed Forces covenant to support those who serve.

We encourage people from all sections of our community to apply for jobs with us. Particularly, we welcome those who have been historically underrepresented in areas of our workforce including people from ethnic minority backgrounds, disabled people and members of the LGBTQIA+ community.

Wherever possible, we offer flexible working arrangements to help you balance your work and personal life, alongside the tools, training, and opportunities you need to develop and succeed in your career.