Compliance Officer

Broxtowe; Beeston; Hybrid; GBP 28,000 - 29,000; Full time

Job summary

Broxtowe Borough Council is seeking a Compliance Officer for the Housing team to keep Independent Living schemes and General Needs properties safe and compliant. You will conduct inspections, tests and certificate checks while engaging with tenants and colleagues across our stock.

The role focuses on practical compliance work, reporting defects, and supporting performance monitoring in a busy housing environment with a strong emphasis on safety, equality and excellent service.

Qualifications

• Experience working with customers and as part of a team.
• Knowledge of social housing and housing compliance.
• Experience checking service certificates.
• Excellent organisation, communication and interpersonal skills.
• Ability to work independently and meet deadlines.
• Commitment to customer service and equality and diversity.
• Experience with fire safety equipment testing is advantageous.

Responsibilities

• Fire safety checks and testing, including fire panels, doors, extinguishers and emergency lights.
• Health and safety inspections across housing schemes.
• Asbestos and Legionella-related checks.
• Checking service certificates and maintaining compliance records.
• Identifying and reporting defects and monitoring remedial works.
• Providing practical advice and support to tenants and colleagues.
• Escalating urgent health and safety concerns and providing performance information.

Skills

Customer experience

Team player

Social housing knowledge

Housing compliance

Certificate checks

Independent working

Customer service focus

Equality and diversity

Fire safety testing experience

Job description

Salary: £27,787 - £29,255 Grade 5. Full time 37 hours per week

Are you organised, proactive and passionate about keeping people safe?

We're looking for a Compliance Officer to join our Housing team and help ensure our Independent Living schemes and General Needs properties remain safe, compliant and well maintained.

What you'll be doing:

You'll play a key role in our programme of compliance inspections and testing, including:

• Fire safety checks and testing, including fire panels, fire doors, extinguishers and emergency lights.


• Health and safety inspections across our housing schemes


• Asbestos and Legionella-related checks


• Checking service certificates and maintaining accurate compliance records


• Identifying and reporting defects and monitoring remedial works


• Providing practical advice and support to tenants and colleagues


• Escalating urgent health and safety concerns and providing performance information

You'll be predominately based out and about across our stock so this is a great opportunity for someone who enjoys a varied, practical role and working with people and independently.

What we're looking for:

• Experience working with customers and as part of a team


• Knowledge of social housing and housing compliance


• Experience checking service certificates


• Excellent organisation, communication and interpersonal skills


• The ability to work independently, meet deadlines and remain calm when dealing with challenging situations


• A commitment to excellent customer service and equality and diversity.

Experience of fire safety equipment testing, accurate record keeping and compliance legislation would be advantageous.
This is an opportunity to make a real contribution to resident safety while developing your experience in housing compliance within a supportive team.

The Council has five GREAT values which represent our standards and expectations of how we'll work.

As a disability confident employer and an organisation that is committed to equal opportunities, we welcome applications from all sections of the community.

The Council embraces flexible ways of working to ensure that we can attract the best talent and experience and get the most from our employees. Whilst meeting the needs of our residents is a priority and we can't guarantee we can accept all flexible working requests, we are happy to discuss your options when you apply for a job with us.

As a Broxtowe Borough Council employee you can enjoy many benefits including a generous pension fund, loyalty awards and family friendly policies to help you balance your work and family life, as well as discounts and offers as part of our employee benefits scheme.