We have a fantastic opportunity for someone looking to join us as a Compliance Monitoring Analyst. As a Compliance Monitoring Analyst you will assist the Compliance Monitoring Manager and the Head of Compliance & Money Laundering Reporting Officer in providing the Society with a compliance monitoring function as a 2nd line of defence, carrying out control testing, Customer Outcome/Journey testing and T&C scheme/Quality Assurance Monitoring across a number of first line regulated activities. A key part of the role will be to provide feedback to stakeholders regarding the design, implementation and effectiveness of controls, T&C schemes and Quality Assurance programmes to ensure good customer outcomes are delivered by the Society as part of effective legal & regulatory (compliance) risk management.
Responsibilities and Duties
- Perform control tests, Customer Outcome Testing, T&C scheme and Quality Assurance checks against a range of Regulatory Risks as part of the implementation of the Compliance Monitoring Plan.
- Provide effective feedback to business stakeholders regarding the identification of risks and the design, implementation and effectiveness of controls, T&C schemes and Quality Assurance activities.
- Provide recommendations to enhance risk management and ensure compliance with relevant regulations (including Consumer Duty Customer Outcome Requirements).
- Recommend additions to the Compliance Monitoring Plan to ensure Regulatory Risk and Consumer Duty obligations are effectively managed.
- Analyse and interpret a range of internal and external information (such as risk universe data and regulatory requirements).
- Identify risk trends.
- Prepare and issue monitoring reports to business areas where a second line activity has taken place.
- Ensure outstanding actions are completed by the relevant business areas.
Qualifications and Experience
- The ability to apply control testing /compliance monitoring/customer outcome testing methodology across a range of regulated activities.
- The ability to multi-task as deadlines require several activities to be carried out at the same time and often with competing priorities.
- Good analytical and assessment skills.
- Excellent social and communication skills and the ability to establish close and co-operative working contacts throughout the business including Senior Management.
- Ideally have risk analyst/compliance monitoring experience.
- Have previous experience in general financial services quality assurance.
- A relevant IFS/ICA qualification or a willingness to work towards achieving such a qualification would also be desirable.
Benefits
- Holiday starting at 175 hours (25 days) plus bank holidays that grow with your time with us and the opportunity to buy or sell up to 5 days holiday each year.
- 2 paid volunteering days a year.
- Living Pensions: Pension scheme starting at 5% contribution from you and 7% contribution from us, and we'll match your further contributions up to 10.6%.
- Enhanced maternity, paternity and adoption leave with paid fertility treatment, neonatal and pregnancy loss leave.
- Life assurance provided by the Society at 4 times your salary.
- Yearly performance related pay scheme and pay review.
- Private medical insurance that's discounted when your time with us grows, with the option to include family members.
- Salary Sacrifice Electric/Hybrid Car Scheme.
- A Perkbox account – giving you 24/7 access to perks, benefits, discounts, wellbeing tools and loads more.
- And much more, from flexible working options, wellbeing support and a whole heap of warm West Bromness.
We are a Disability Confident Leader and encourage disabled applicants and all from diverse backgrounds to apply. We'll do what we can to adjust our recruitment journey and offer a guaranteed interview to disabled applicants who meet what we're looking for. If you need any support with applying to one of our roles, get in touch at careers@westbrom.co.uk.