Compliance Manager
Trident Group – UK
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Benefits offered by this job
Job summary
Trident Group is hiring a Compliance Manager for Birmingham to lead the operational delivery of statutory compliance programmes across our property portfolio. The role reports to the Senior Safety & Compliance Manager and ensures planning, coordination, and delivery in line with legislative requirements, policies and regulatory expectations.
You will collaborate with contractors and internal stakeholders to provide assurance that our homes remain safe and compliant.
Qualifications
- Experience managing statutory compliance programmes within social housing or regulated environment.
- Knowledge of landlord compliance areas including gas, electrical, fire safety, asbestos, water hygiene and lifts.
- Experience managing contractors and monitoring KPIs and contractual obligations.
- Knowledge of Building Safety legislation, Health & Safety requirements and regulatory expectations.
- Experience working with compliance systems, certification records and performance reporting.
- Strong analytical, organisational and problem-solving skills.
- Excellent communication and stakeholder management abilities.
- Ability to manage operational risk and drive corrective action where required.
- Commitment to customer service, continuous improvement and high standards.
- Membership of a relevant professional body should be held.
Responsibilities
- Managing the day to day delivery of statutory compliance programmes across all Group properties.
- Coordinating servicing, inspections, certification programmes and remedial works across compliance disciplines.
- Ensuring compliance activities meet legislative, regulatory and organisational requirements.
- Leading contractor and service provider performance management, ensuring KPI and contractual targets are achieved.
- Monitoring compliance data, records and certification to ensure accuracy, completeness and audit readiness.
- Identifying and mitigating compliance risks, failures and areas of concern.
- Supporting Building Safety arrangements and compliance assurance frameworks.
- Producing performance reports and compliance information for internal stakeholders.
- Managing customer enquiries, complaints and escalation matters relating to compliance activities
- Driving continuous improvement, value for money and service excellence across all compliance workstreams
Skills
Education
Job description
VRF - 179030
We are seeking an experienced and motivated Compliance Manager to lead the operational delivery of our statutory compliance programmes, ensuring we continue to meet our legal obligations, regulatory requirements and high service standards across our property portfolio.
Reporting to the Senior Safety & Compliance Manager, you will be responsible for the operational delivery and performance management of statutory compliance programmes across the Group. You will ensure compliance activities are effectively planned, coordinated and delivered in line with legislative requirements, internal policies and regulatory expectations. Working closely with contractors, service providers and internal stakeholders, you will play a key role in providing assurance that our homes remain safe and compliant.
- Managing the day to day delivery of statutory compliance programmes across all Group properties.
- Coordinating servicing, inspections, certification programmes and remedial works across compliance disciplines.
- Ensuring compliance activities meet legislative, regulatory and organisational requirements.
- Leading contractor and service provider performance management, ensuring KPI and contractual targets are achieved.
- Monitoring compliance data, records and certification to ensure accuracy, completeness and audit readiness.
- Identifying and mitigating compliance risks, failures and areas of concern.
- Supporting Building Safety arrangements and compliance assurance frameworks.
- Producing performance reports and compliance information for internal stakeholders.
- Managing customer enquiries, complaints and escalation matters relating to compliance activities
- Driving continuous improvement, value for money and service excellence across all compliance workstreams
- Experience managing statutory compliance programmes within social housing or a regulated environment.
- Strong knowledge of landlord compliance areas including gas, electrical, fire safety, asbestos, water hygiene and lifts.
- Experience managing contractors and monitoring performance against KPIs and contractual obligations.
- Knowledge of Building Safety legislation, Health & Safety requirements and regulatory expectations.
- Experience working with compliance systems, certification records and performance reporting.
- Strong analytical, organisational and problem-solving skills.
- Excellent communication and stakeholder management abilities.
- The ability to manage operational risk and drive corrective action where required.
- A commitment to customer service, continuous improvement and high standards.
- Qualification in compliance, building safety, housing or a related discipline.
- NEBOSH Certificate or equivalent Health & Safety qualification.
- Membership of a relevant professional body.
This is not just a ‘job’ this is the feeling of knowing that you are part of something bigger and being able to go home each day with job satisfaction and pride in what is achieved by Trident Group every day.
Our purpose is putting people and communities at the heart of our services and the safe homes we provide. To deliver against our purpose we will be:
- Trustworthy
- Collaborative
- Accountable
- People Focused
- Caring in all we do
- 34 days annual leave, plus the option to purchase up to 5 additional days
- A day off for your birthday
- 4 days off when you move home
- Life assurance (3 x salary)
- Employee Assistance programme & wellbeing programme
- Flexible Working options
- Learning & Development opportunities
Trident Group has over 60 years’ experience of delivering homes, services and innovation for up to 8,000 people in over 3,600 homes in some of the most disadvantaged communities in the Midlands. The Group employs more than 650 staff, works with volunteers and provides training places and apprenticeships for many more.
The Group consists of:
- Trident Housing, which provides landlord services for the Group in respect of housing management and maintenance
- Trident Reach, which is a registered care and support charity delivering trauma informed care and support services.
We celebrate Equality, Diversity, and Inclusion and as a trauma informed organisation we are continually striving to build a community where everyone feels valued, respected and equally guided by our beacon of hope.
As a Disability Confident Committed Employer, we have committed to:
- ensure our recruitment process is inclusive and accessible
- communicating and promoting vacancies
- offering an interview to disabled people
- anticipating and providing reasonable adjustments as required
- supporting any existing employee who acquires a disability or long term health condition, enabling them to stay in work
- at least one activity that will make a difference for disabled people
All applicants must provide their right to work documentation at interview stage, such as a valid passport which will be verified to check your eligibility to work and live in the UK.
As an organisation we do not offer visa sponsorships. Only applicants with existing right to work in the UK will be considered.
Relevant roles will be subject to a successful disclosure at an appropriate level from Disclosure and barring service (DBS).
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