Compliance Manager

Public Sector; Stafford; Hybrid; GBP 30,000 - 50,000; Full time

Job summary

Public Sector in the United Kingdom is seeking a Compliance Manager to oversee landlord compliance across a residential portfolio. The role will coordinate inspections, testing and follow-on works, ensuring statutory obligations are met and records are audit-ready.

You will manage external contractors, analyse safety data and liaise with senior stakeholders to drive improvements in safety, compliance, and value for money within a social housing context.

Qualifications

• Strong background in housing compliance within a housing sector setting.
• Knowledge across gas, electrical, fire, asbestos, water hygiene and lift safety.
• Experience overseeing contractors and holding suppliers accountable for delivery.
• Understanding of current health & safety and building safety legislation affecting social housing.
• Experience working with compliance databases and asset information.
• Ability to analyse information, identify risks and take decisive action.
• Strong communication skills with senior colleagues, contractors and stakeholders.
• Excellent organisation skills and the ability to manage multiple compliance programmes.
• Proactive approach to improving services rather than maintaining status quo.
• Relevant qualification within compliance, health & safety, housing or building safety.
• NEBOSH certificate or equivalent Health & Safety qualification.
• Membership of a professional body would be advantageous.

Responsibilities

• Take ownership of the delivery of landlord compliance across the housing stock.
• Plan and oversee programmes of inspections, testing, servicing and follow-on works.
• Ensure statutory obligations are met and compliance activity within timescales.
• Oversee external contractors, challenging performance and ensuring service levels.
• Review compliance information and certification for audit and regulatory scrutiny.
• Investigate non-compliance and implement action plans to resolve issues.
• Contribute to building safety and risk management across the organisation.
• Provide updates and management information on compliance performance and risks.
• Collaborate with teams to resolve customer concerns relating to safety and compliance.
• Identify opportunities to improve processes, performance and value for money.
• Work with internal and external partners to maintain safe homes and high-quality service.

Skills

Communication skills

Organisation skills

Proactive approach

Contractor oversight

Education

NEBOSH Certificate

Housing/building safety qualification

Tools

Compliance databases

Job description

Compliance Manager - Social Housing

Birmingham (Hybrid)

Up to £50,000 per annum

The Role

We are currently recruiting for a Compliance Manager to join an established housing provider in Birmingham. This is an excellent opportunity for an experienced compliance professional to take responsibility for the effective management of landlord compliance across a residential property portfolio.

Working closely with senior management, contractors and internal teams, you will help ensure the organisation maintains high standards of safety, compliance and regulatory performance across its homes.

Key Responsibilities

• Take ownership of the delivery of the organisation's landlord compliance requirements across its housing stock.
• Plan and oversee programmes of inspections, testing, servicing and any necessary follow-on works.
• Ensure all statutory obligations are being met and that compliance activity is completed within required timescales.
• Oversee external contractors, challenging performance where necessary and ensuring agreed service levels are maintained.
• Review compliance information and certification, ensuring records are complete, accurate and suitable for audit and regulatory scrutiny.
• Investigate areas of non-compliance and put appropriate action plans in place to resolve issues.
• Contribute to the organisation's wider building safety and risk management arrangements.
• Provide regular updates and management information on compliance performance, risks and emerging issues.
• Work with colleagues to resolve customer concerns, complaints and escalated cases relating to safety and compliance.
• Identify opportunities to improve processes, performance and value for money across the compliance function.
• Work collaboratively with internal teams and external partners to maintain safe homes and a high-quality service.

About You

• A strong background in housing compliance, ideally within a housing association, local authority or similarly regulated organisation.
• Broad knowledge across areas such as gas, electrical, fire, asbestos, water hygiene and lift safety.
• Experience overseeing contractors and holding suppliers accountable for delivery and performance.
• A good understanding of current health & safety and building safety legislation affecting social housing.
• Experience working with compliance databases, certification and asset information.
• The ability to analyse information, identify potential risks and take decisive action to address issues.
• Strong communication skills, with the confidence to work with senior colleagues, contractors and other stakeholders.
• Excellent organisation skills and the ability to manage multiple compliance programmes simultaneously.
• A proactive approach to improving services rather than simply maintaining the status quo.
• A relevant qualification within compliance, health & safety, housing or building safety.
• NEBOSH Certificate or an equivalent Health & Safety qualification.
• Membership of an appropriate professional body would be advantageous