Compliance Coordinator

John Shepherd Sales & Lettings; Manchester; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join a leading property agency as a Compliance Coordinator in Manchester. This full-time role involves liaising with landlords and tenants to ensure compliance, maintaining records, and delivering exceptional customer service. Enjoy a supportive workplace with numerous benefits and opportunities for professional development.

Benefits

Employee Assistance Programme

Annual leave purchase scheme

Smart Tech Scheme

Cycle2Work Scheme

Enhanced Family Friendly Leave

Pension contributions

Professional development funding

Qualifications

• Excellent Customer Service Skills required.
• Articulate thinker and great communicator needed.
• Well organized individual sought.

Responsibilities

• Liaising with Landlords, Tenants and Contractors for compliance.
• Maintaining accurate file notes and delivering customer service.

Skills

Customer Service

Communication

Organization

Job description

Welcome to Thornley Groves, where property is done personally. As part of Lomond, the UK's leading network of lettings and estate agencies, we're proud to have 10 offices and over 170 staff ready to assist our customers. With our team's extensive industry expertise and local knowledge, we're here to help people find, sell, and let their property.

Now, we're happy to offer you an exciting opportunity to join our dynamic team as a Compliance Coordinator. This is a full-time, permanent position located at Didsbury, Manchester. You'll enjoy a standard work week of Monday to Friday, no weekend work!

Let's talk about the role. It involves:

• Liaising with Landlords, Tenants and Contractors to ensure all compliance works are carried out in a timely fashion, to an excellent standard
• Maintaining & reporting accurate file notes
• Delivering exceptional customer service

We're not just looking for someone who fits our team; we want to be a good fit for you too! We're looking for individuals with qualities such as:

• Excellent Customer Service Skills
• Articulate thinker
• Great Communicator
• Well organised

At Thornley Groves, we believe in taking care of our people. That's why we offer some amazing perks and benefits through our engagement platform, LOMONDlife.

Here's what you can look forward to:

• Our smart spending app gives you discounts at over 900 retailers and our wellbeing centre is packed with resources to help you get active, eat healthier, improve your financial wellbeing, and master your mental health.
• Our Employee Assistance Programme offers free counselling support sessions.
• Our annual leave purchase scheme, where you can buy up to an extra 5 days of holiday.
• Get the latest gadgets and appliances with our Smart Tech Scheme.
• We're committed to reducing our carbon footprint with our Cycle2Work Scheme.
• We offer enhanced Family Friendly Leave for maternity, paternity, adoption, and IVF.
• You'll enjoy competitive base pay that aligns with market value, plus incentivised commission and performance bonuses for most roles.
• Celebrate your loyalty with special days and celebrations for length of service.
• Planning for retirement? We've got you covered with that important pension pot.
• We'll support your professional development by funding your professional qualifications, so you can reach your full potential and build your career.
• And of course, we like to have a little fun too! Our company socials bring our people together. So work hard, and then socialise even harder!

We're excited to offer these amazing benefits to our hardworking teams. It's our way of showing appreciation for your dedication. At Thornley Groves, we value diversity and inclusion. We welcome applicants of all nationalities, backgrounds, abilities, and perspectives.

Join us and experience a workplace that truly values you. Apply today!