Complex Needs Support Worker | Dignity & De-escalation

RTC Resources Ltd; Leicester; On-site; GBP 16,000 - 23,000; Full time

Benefits offered by this job

Paid annual leave

Pension contributions

Free in-house DMI and mandatory培训

Job summary

RTC Resources Ltd is seeking an experienced Support Worker for a permanent role in Leicester to support individuals with complex needs and challenging behaviours.

You will join an enhanced staffing team (3:1 to 5:1) delivering personalised care plans, promoting dignity, independence and safeguarding. Strong de‑escalation, communication and teamwork are essential to success in this role.

Qualifications

• Previous UK care/support experience with complex needs and behaviours that challenge.
• Experience of enhanced staffing arrangements or intensive support services.
• Experience managing behavioural escalation and physical aggression.
• Strong communication, de-escalation and teamwork skills.
• Sound safeguarding knowledge and professional boundaries.

Responsibilities

• Provide compassionate support that promotes dignity, choice and independence.
• Work with individual care plans, risk assessments and behavioural strategies.
• Recognise early warning signs and de-escalate to prevent escalation.
• Support personal care, medications, meals, routines and community activities.
• Keep accurate records and escalate safeguarding concerns promptly.
• Collaborate with families and other professionals.
• Follow least restrictive practice and intervene physically only when trained and authorised.

Skills

Care experience

Enhanced staffing

Behavioural escalation

Communication skills

Safeguarding knowledge

Job description

RTC Resources Ltd is seeking an experienced Support Worker for a permanent role in Leicester to support individuals with complex needs and challenging behaviours.

You will join an enhanced staffing team (3:1 to 5:1) delivering personalised care plans, promoting dignity, independence and safeguarding. Strong de‑escalation, communication and teamwork are essential to success in this role.