Complex Healthcare Assistant

Superior Healthcare; Tunbridge Wells; On-site; GBP 22,000 - 26,000; Full time

Benefits offered by this job

Blue Light Card

Diploma funding

Referral vouchers

Paid training

Wellbeing support

Counselling

Job summary

Superior Healthcare are recruiting a Complex Healthcare Assistant to support a client in Tunbridge Wells. The role involves providing 24‑hour support to a gentleman living with a spinal cord injury, including daily catheter care and assistance with an electric wheelchair.

Shifts run Monday to Sunday with long days 8am-8pm, wake nights 8pm-8am and shorter shifts 8am-2pm. Benefits include thorough paid training, NVQ/Diploma progression, and wellbeing support.

Qualifications

• Minimum 6 months UK based care experience.
• Full UK driving licence required.
• Full Right to work in the UK required.

Responsibilities

• Provide dignity and respect to the client at all times.
• Follow care plans written by Nurse Manager for person-centred care.

Skills

Care experience

Driving licence

Right to work in UK

Job description

Complex Healthcare Assistant!

Superior Healthcare are recruiting a Complex Healthcare Assistant to support a client in Tunbridge Wells.

Benefits:

• Pay rates £16.00 – £19.00 per hour (Bank holidays up to £30)
• Thorough induction, and ongoing paid training
• Option to work towards an NVQ/Diploma.
• Holiday Pay.
• Great Company Pension.
• Blue Light Card – we’ll pay for it!
• Referral Scheme: receive LOVE2SHOP vouchers when you refer-a-friend.
• Access to employee assistance program.
• Menopause support
• Ongoing support provided by our team of nurses and supervisors.

Our client is a friendly gentleman living with a spinal cord injury following an accident. He requires 24‑hour support to help him live comfortably and maintain his independence at home. He uses an electric wheelchair, which he manages very well himself, and has a suprapubic catheter that requires daily care.

He experiences spasms in his arms and legs, so part of the role includes supporting him with gentle, passive exercises when needed. He really appreciates carers who are patient, kind, and take the time to listen.

Outside of his care, he enjoys getting out for fresh air and especially loves fishing when the weather allows, so it’s a lovely opportunity to support him with activities he enjoys.

We’re looking for carers who are compassionate, reliable, and happy to go the extra mile to make a real difference in someone’s day-to-day life.

Shifts

Monday to Sunday – long days 8am-8pm, wake night 8pm-8am and shorter shift 8am-2pm.

*You must be based in the UK to apply for this role – we do not offer VISA sponsorship*

Responsibilities

• To show the client dignity and respect at all times.
• To regularly refer to and follow care plans written by the Nurse Manager to ensure exceptional person-centred care is provided.
• To be an advocate for the client, working in their best interest and in accordance with Superior Healthcare's policies and procedures.
• To be calm, friendly and engaging with the client around their interests and hobbies.
• To closely observe and monitor the client and keep thorough documentation.

Requirements

• Minimum 6 months UK based care experience.
• Full UK driving licence.
• Full Right to work in the UK.

Benefits

• Blue Light Card - we’ll pay for it.
• Enrol onto a Level 2 to Level 5 diploma.
• Earn a £50 voucher for every friend you refer who joins our team.
• Thorough paid training and supported induction, with annual paid refreshers.
• Wellbeing support including up to six counselling sessions.
• In-house wellbeing team to support you.
• 24/7 live chat and video calls with trained counsellors, and free financial and legal advice.
• We reward Employees of the Month with a £100 voucher.
• Employee events throughout the year, including fish and chips on the beach.
• Consistent support from our team of Nurses and Field Care Supervisors.
• In-house women's health support.