Complex Care Support Worker

Superior Healthcare; Folkestone; On-site; GBP 21,000 - 25,000; Full time

Benefits offered by this job

Blue Light Card

Competitive pay

Enrol onto diploma levels 2–5

Refer a friend bonus

Paid induction and training

Christmas savings support

Wellbeing support

Job summary

Superior Healthcare is recruiting a Complex Care Support Worker for a one-to-one role in New Romney, Kent. You will support a gentleman with acquired brain injury in his own home, delivering person-centred care and helping him live life on his terms.

Responsibilities include assisting with personal care, community access, and complex care needs, while building strong, trusting relationships with the client. The position offers regular shifts, full UK-work rights, and ongoing training.

Qualifications

• Previous experience in complex care, rehabilitation, or brain injury support.
• Full UK driving licence and confidence driving a mobility vehicle.
• Commitment to a minimum of two 12-hour shifts per week.
• Full right to work within the UK.

Responsibilities

• Deliver complex clinical care, including PEG feeding and catheter care.
• Support physiotherapy and rehabilitation goals to maximise independence.
• Encourage participation in daily living activities and personal goals.
• Plan and facilitate meaningful activities, outings and community access.
• Build a positive, trusting relationship with the client.

Job description

Complex Care Support Worker

New Romney, Kent

Are you looking for a role where you can truly make a difference while building a genuine connection with the person you support?

We’re recruiting dedicated and reliable Complex Care Support Workers to join a small team supporting a gentleman with an acquired brain injury in his own home.

This is a one-to-one support role, giving you the time and opportunity to provide meaningful, person-centred care while helping someone live life on their own terms.

Meet the Client

Our client is sociable and enjoys spending time with people who share his sense of humour. He loves getting out and about for walks, regardless of the weather, and enjoys relaxing with films and TV series. Board games, online gaming, and a good laugh are all part of his daily life, making this a rewarding role for someone who enjoys building positive relationships.

What You’ll Be Doing

As part of his support team, you’ll help promote independence, wellbeing, and quality of life while delivering high-quality care tailored to his individual needs.

Your role may include:

• Providing personal care and daily living support
• Supporting community access and social activities
• Assisting with clinical and complex care requirements
• Encouraging independence and engagement in hobbies and interests
• Building a positive and trusting relationship with the client

Shift Information

• Location: New Romney
• Day Shifts: 8 hours
• Night Shifts: 12 hours
• Support: One client per shift
• Rota: Regular set shifts with additional overtime opportunities available

Training includes:

• Care Certificate Standards
• Moving and Handling
• Medication Administration
• Gastrostomy Care
• Tracheostomy Care
• Additional specialist complex care competencies

Why Join Superior Healthcare?

Whether you’re an experienced Support Worker, Healthcare Assistant, Care Assistant, or looking to take the next step in your care career, we’ll provide the training, support, and development opportunities you need to succeed.

At Superior Healthcare, we are proud to support individuals with complex care needs to remain in the comfort of their own homes, surrounded by the people and routines that matter most to them.

Superior Healthcare is an Equal Opportunities Employer. All offers of employment are subject to an Enhanced DBS check and satisfactory references.

Responsibilities

• Deliver complex clinical care, including PEG feeding, catheter care, and medication administration
• Support physiotherapy and rehabilitation goals to maximise independence
• Encourage participation in daily living activities and personal goals
• Plan and facilitate meaningful activities, outings, and community access

Requirements

• Previous experience in complex care, rehabilitation, or brain injury support
• Full UK driving licence and confidence driving a mobility vehicle
• Commitment to a minimum of two 12-hour shifts per week
• Full right to work within the UK

Benefits

• Blue Light Card - we’ll pay for it.
• Competitive pay that reflects your hard work.
• Enrol onto a Level 2 to Level 5 diploma.
• Earn a £50 voucher for every friend you refer who joins our team.
• Thorough paid training and supported induction, with annual paid refreshers.
• We help you save for Christmas.
• Wellbeing support including up to six counselling sessions.
• In-house wellbeing team to support you.
• 24/7 live chat and video calls with trained counsellors, and free financial and legal advice.
• We reward Employees of the Month with a £100 voucher.
• Employee events throughout the year, including fish and chips on the beach.
• Consistent support from our team of Nurses and Field Care Supervisors.
• In-house women's health support.
• Accumulate holiday pay as you work.
• Receive a higher pay rate if you work nights.
• Receive a higher pay rate if you work public holidays.