Complex Case Pathway Lead

National health service; Guildford; On-site; GBP 60,000 - 67,000; Full time

Benefits offered by this job

Flexible working

Free parking

Wellbeing support

Job summary

Surrey and Borders Partnership NHS Foundation Trust is seeking a Complex Case Pathway Lead to manage the caseload of service users being admitted to or awaiting admission to acute mental health beds at high risk of long length of stay due to complex needs.

You will develop links with system partners to facilitate a discharge pathway before or upon admission, with a focus on safe, compliant, and financially sound outcomes.

Qualifications

• 7 years' experience in a mental health environment with 2 years at a senior level.
• Evidence of continued professional development.
• Knowledge of the wider system.

Responsibilities

• Manage caseload of service users being admitted to or awaiting admission to acute mental health beds.
• Develop links with system partners and other internal/external stakeholders to facilitate discharge pathways.
• Aim to avoid unnecessary long length of stay and ensure best clinical and financial outcomes.

Education

NHS registered professional (nurse or allied health)

Job description

Job responsibilities

• Registered Mental Health/Learning Disability Nurse or other registered health or social care professional.
• 7 years' experience in a mental health environment with 2 years at a senior level.
• Evidence of continued professional development.
• Knowledge of the wider system.
• Specialism in Forensics, CYPS, Autism or complex case management.
• Extensive specialist knowledge of legal issues pertaining to specialist mental health services including Mental Health Act, after care supervision, sex offender legislation, probation orders and life licence, Ministry of Justice procedures and safeguarding and Transforming Care.
• Must have an understanding of the background to and aims of current healthcare policy and appreciation of the implications.
• Be willing to obtain detailed operational knowledge of complex services, including risk assessment/management.
• Experience of identifying and interpreting National policy.
• Must be able to use initiative to decide relevant actions and make recommendations with the aim of improving deliverables and compliance to policies.

Job summary

The Complex Case Pathway Lead will be responsible for managing the caseload of service users being admitted to or awaiting admission to acute mental health beds who are at high risk of a Long Length of Stay (LLOS) and restrictive discharge outcomes due to complex needs. The Complex Case pathway lead will be expected to develop links with system partners and other internal/external stakeholders to facilitate a discharge pathway for these individuals prior to/upon admission to an acute mental health bed to avoid unnecessary LOS and ensure the best outcome from a clinical and financial perspective.

About us

Surrey and Borders Partnership NHS Foundation Trust is the leading provider of mental health, learning disability, neurodevelopmental and drug and alcohol services in Surrey and North East Hampshire. We support people of all ages and are passionate about providing high quality care that is delivered at the right time as close to home as possible to help people recover and stay well. We are one of the top 10 mental Health, Learning Disability and Community Trust to work for nationwide. Our Trust is an inclusive and supportive employer that offers a wide range of staff networks, flexible working, free parking and excellent health and wellbeing support. We also provide a wide range of opportunities to help staff develop and progress. Surrey is a beautiful county lying just 30 minutes away from Central London and from the South Coast. Our historic market towns and bustling districts are enveloped in wonderful countryside, and our excellent road and rail networks bring the rest of the country within easy reach. For international travel, both Gatwick and Heathrow airports are nearby.

Details

Date posted: 26 October 2026

Pay scheme: Agenda for change

Band: 8a

Salary: 59,798 to 67,020 a year Per Annum

Contract: Permanent

Working pattern: Full-time

Eligibility and requirements

Regrettably, due to UK Home Office requirements we cannot offer sponsorship for this job role. Applicants must have the right to work in the UK for the duration of the role.

Please note that we reserve the right to close posts as soon as sufficient applications are received.