Complex Case Pathway Lead

Sabp; South Nutfield; On-site; GBP 60,000 - 67,000; Full time

Job summary

Surrey and Borders Partnership NHS Foundation Trust is recruiting for a Complex Case Pathway Lead to manage high-risk caseloads linked to acute mental health bed admissions. The role focuses on preventing unnecessary length of stay and ensuring safe, efficient discharge planning with multi-agency collaboration.

The post requires extensive mental health experience, strong system knowledge, and the ability to drive complex case management in line with national policy.

Qualifications

• Registered Mental Health or Learning Disability Nurse or other registered health/social care professional.

Responsibilities

• Manage the caseload of service users admitted to or awaiting admission to acute mental health beds who are high risk for Long Length of Stay and restrictive outcomes.
• Develop links with system partners and internal/external stakeholders to facilitate discharge pathways prior to or upon admission.

Skills

Senior clinical experience

Job description

Job summary

The Complex Case Pathway Lead will be responsible for managing the caseload of service users being admitted to or awaiting admission to acute mental health beds who are at high risk of a Long Length of Stay (LLOS) and restrictive discharge outcomes due to complex needs. The Complex Case pathway lead will be expected to develop links with system partners and other internal/external stakeholders to facilitate a discharge pathway for these individuals prior to/upon admission to an acute mental health bed to avoid unnecessary LOS and ensure the best outcome from a clinical and financial perspective.

Main duties of the job

Please see attached job description and person specification that details the main duties of the job within.

About us

Surrey and Borders Partnership NHS Foundation Trust is the leading provider of mental health, learning disability, neurodevelopmental and drug and alcohol services in Surrey and North East Hampshire. We support people of all ages and are passionate about providing high quality care that is delivered at the right time as close to home as possible to help people recover and stay well. We are one of the top 10 mental Health, Learning Disability and Community Trust to work for nationwide. Our Trust is an inclusive and supportive employer that offers a wide range of staff networks, flexible working, free parking and excellent health and wellbeing support. We also provide a wide range of opportunities to help staff develop and progress. Surrey is a beautiful county lying just 30 minutes away from Central London and from the South Coast. Our historic market towns and bustling districts are enveloped in wonderful countryside, and our excellent road and rail networks bring the rest of the country within easy reach. For international travel, both Gatwick and Heathrow airports are nearby. Please note that we reserve the right to close posts as soon as sufficient applications are received. Regrettably, due to UK Home Office requirements we cannot offer sponsorship for this job role. Applicants must have the right to work in the UK for the duration of the role.

Details

Band: Band 8a
Salary: £59,798 to £67,020 a year Per Annum
Contract: Permanent
Working pattern: Full-time
Closing date: 08 November 2026

Person Specification

Qualifications

• Essential: Registered Mental Health/Learning Disability Nurse or other registered health or social care professional.
• A further professional qualification or equivalent level of experience of working at a senior level in specialist area would be an advantage, but not mandatory.

Experience

• Essential: 7 years' experience in a mental health environment with 2 years at a senior level
• Evidence of continued professional development.
• Knowledge of the wider system.
• Specialism in Forensics, CYPS, Autism or complex case management
• Extensive specialist knowledge of legal issues pertaining to specialist mental health services including Mental Health Act, after care supervision, sex offender legislation, probation orders and life licence, Ministry of Justice procedures and safeguarding and Transforming Care.
• Must have an understanding of the background to and aims of current healthcare policy and appreciation of the implications.
• Be willing to obtain detailed operational knowledge of complex services, including risk assessment/management.
• Experience of identifying and interpreting National policy
• Must be able to use initiative to decide relevant actions and make recommendations with the aim of improving deliverables and compliance to policies
• A car driver

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer contact details

Contact: Tham Dewa, Associate Director Flow Optimisation & Del Comm, [e-mail], 07557755682

Applicants must have the right to work in the UK for the duration of the role.