Complex Care Support Worker - Drivers - Birmingham

Active Care Group; Birmingham; Hybrid; GBP 12,000 - 21,000; Full time

Job summary

Active Care Group is seeking a Complex Care Support Worker to join our West Midlands packages, primarily in Birmingham. You will provide compassionate, person-centred care, assist with daily living, and support medication and equipment under the guidance of care managers and clinical teams.

You will work independently with flexibility and be part of a professional team delivering tailored care that respects each client’s preferences and routines.

Qualifications

• Experience in complex care preferred.
• Full UK Driving Licence is required.
• Ability to work independently and show initiative.

Responsibilities

• Deliver high-quality personal care and daily living support.
• Promote independence, dignity, choice and wellbeing.
• Follow personalised care plans tailored to each client‘s needs.

Skills

Compassionate care

Communication

Person-centred care

Education

Health & Social Care Level 2+

Job description

# Complex Care Support Worker - DriversBirminghamApply nowYou'll be taken to our application system to complete your application.## About this role**Complex Care Support Worker****Person-Centred Care That Truly Changes Lives****Full UK Driving Licence Required**This is more than a care role — it’s an opportunity to make a genuine difference at the moments that matter most.As a Complex Care Support Worker, you’ll provide compassionate, person-centred support that enables people with complex health needs to live safely, comfortably, and independently in their own homes, surrounded by the people and routines they know best.You’ll step into both new and existing care packages, bringing reassurance, stability, and confidence to clients, families, and care teams. Every assignment is different, giving you the chance to use your skills, experience, and initiative to deliver outstanding care that is tailored to each individual.If you’re adaptable, experienced, and passionate about helping people live life on their own terms, this could be the perfect role for you.**Why You’ll Love This Role*** Make a visible and meaningful impact every single day* Deliver truly personalised care that puts people first* Enjoy variety — no two packages or clients are the same* Work independently while feeling fully supported by clinical and care teams* Be trusted to help stabilise and strengthen complex care packages* Develop your clinical skills through specialist complex care trainingThis is a rewarding role for someone who thrives on responsibility, compassion, and purpose.**What You’ll Be Doing**You’ll support individuals with complex health needs by:* Delivering high-quality personal care and daily living support* Promoting independence, dignity, choice, and wellbeing* Following personalised care plans tailored to each client’s needs and goals* Providing reassurance and continuity for families and loved ones* Supporting existing care teams and modelling best practice* Communicating effectively with Care Managers and clinical professionals* Assisting with medication, equipment, and care supplies where required**Specialist Clinical Training Included*** Tracheostomy care, suction, and tube changes* Blood glucose monitoring (BGM)* Cough assist and nebulisers* Injections and insulin administration* Enteral feeding and medication* Invasive and non-invasive ventilation* Oral suction and oxygen administration* Catheter maintenance solutions* Neurogenic bowel management* Clinical observations**Flexibility That Works for You*** Pay rate up to £15 per hour (DoE)* An additional 14.07% holiday pay on every hour worked.* Zero-hours contract initially, with contracted hours discussed after 3 successful months* Various 12-hour day and night shifts available* Ad hoc assignments depending on service needs* Live-out shifts available, with accommodation provided where travel is not practical* Some unsociable hours may be requiredThis role will mainly cover packages across the West Midlands, although occasional travel outside the area may be required. Where same-day travel is unreasonable, accommodation will be provided.Ideal for someone who enjoys flexibility, variety, and the opportunity to work in different environments while delivering exceptional care.**What We’re Looking For*** Full UK Driving Licence* Previous experience in complex care* Confidence working independently and using initiative* Strong communication and organisational skills* Calm, compassionate, and professional approach* Commitment to delivering person-centred care* Level 2 Health & Social Care qualification (or above) desirableIf you’re ready to use your skills to help people live safer, fuller, and more independent lives at home, we’d love to hear from you.**Apply today and be part of care that puts people first.**