Complex Care Assistant

Superior Healthcare; Ospringe; On-site; GBP 21,000 - 25,000; Full time

Benefits offered by this job

Blue Light Card

Staff wellbeing support

Paid training and induction

Holiday pay accrual

Employee referral bonus

Counselling services

Job summary

Superior Healthcare is seeking a Waking Night Clinical Support Worker to support a young man living in his own home in Faversham, providing overnight clinical observation and complex care.

You will monitor seizures, manage medications, and offer emotional support as part of a multidisciplinary team, ensuring safety and wellbeing throughout the night.

Qualifications

• Right to work in the UK.
• Minimum 6 months UK-based care experience.
• Ability to work a minimum of 24 hours per week.
• Valid UK manual driving licence and access to a vehicle.

Responsibilities

• Provide complex care interventions such as medication management and epilepsy management.
• Confidently communicate with the client using aids where necessary.
• Follow care plans written by the Nurse Manager to ensure exceptional person-centred care.
• Advocate for the client and work in line with Superior Healthcare's policies.

Skills

Epilepsy care

Complex care needs

Night shift experience

De-escalation techniques

Positive behaviour support

Compassionate care

Communication with clients

Manual driving license

Job description

Are you an experienced Support Worker or Healthcare Assistant looking for a rewarding waking night role? Do you have experience supporting individuals with epilepsy, learning disabilities, or complex care needs?

Superior Healthcare is seeking a compassionate and resilient Waking Night Clinical Support Worker to support a young man living in his own home in Faversham.

About the Client

Our client is a young man with:

• Dravet Syndrome
• Osteoporosis
• Postural scoliosis (following corrective surgery)
• Developmental delays

This role focuses on providing overnight care and clinical observation, supporting the client through a busy night‑time routine and managing his complex health needs.

About the Role

As a Waking Night Clinical Support Worker, you will play a vital role in ensuring the client’s safety, comfort, and wellbeing throughout the night. The successful candidate will be confident in monitoring and responding to clinical needs while also providing reassurance and emotional support when required.

Experience supporting individuals with epilepsy is highly desirable, as our client can experience between 1–8 seizures per night. Previous experience supporting individuals with post‑surgical needs, learning disabilities, lack of capacity, or behaviours of concern would also be advantageous.

While this is a clinical‑focused position, applicants should also have the warmth, patience, and person‑centred approach of an experienced Support Worker.

We Are Looking For Someone Who Is:

• Experienced in supporting individuals with epilepsy and complex care needs
• Calm, observant, and able to remain focused during overnight shifts
• Resilient and confident working in challenging situations
• Compassionate and supportive, with a genuine desire to improve someone’s quality of life
• Experienced in supporting individuals with learning disabilities and behaviours of concern
• Confident in using positive behaviour support and de‑escalation approaches
• Reliable professional, and committed to delivering high‑quality care  ?;??
• Able to work both independently and as part of a multidisciplinary team

If you are a resilient, caring professional with a passion for complex care and epilepsy support, we’d love to hear from you. Join us and help deliver exceptional care where it matters most – at home.

Gender is considered to be a genuine occupational requirement in accordance with Schedule 9 Part 1 of the Equality Act 2010 for a female worker to work with our client. Please refer to Legislation.gov website. Further explanation is provided in the Equality Act 2010 Explanatory Notes Point 787.

SHCLBA

Responsibilities

• To provide complex care interventions such as medication management and epilepsy management.
• To confidently and clearly communicate with the client and using aids where necessary.
• To regularly refer to and follow care plans written by the Nurse Manager to ensure exceptional person‑centred care is provided.
• To be an advocate for the client, working in their best interest and in accordance with Superior Healthcare's policies and procedures.

Requirements

• Must have the right to work in the UK.
• Ability to work a minimum of 24 hours per week.
• A minimum of 6 months of UK‑based care experience.
• Valid UK Manual driving License and access to a vehicle for work.

Benefits

• Blue Light Card - we’ll pay for it.
• Earn a £50 voucher for every friend you refer who joins our team.
• Thorough paid training and supported induction, with annual paid refreshers.
• We help you save for Christmas.
• Wellbeing support including up to six counselling sessions.
• In‑house wellbeing team to support you.
• 24/7 live chat and video calls with trained counsellors, and free financial and legal advice.
• We reward Employees of the Month with a £100 voucher.
• Consistent support from our team of Nurses and Field Care Supervisors.
• In‑house women's health support.
• Accumulate holiday pay as you work.