Compassionate Veterinary Receptionist — 10-Month Maternity Cover

Inspiring Vet Care; West Yorkshire; On-site; GBP 16,000 - 27,000; Full time

Benefits offered by this job

6.6 weeks' annual leave

Birthday off

Enhanced family-friendly policies (m‑f

Healthcare Cash Plan

Pension scheme

Discounted veterinary care

Cycle to Work schemes

Job summary

Inspiring Vet Care is seeking a friendly Receptionist for Swift Referrals on a full-time basis to cover maternity leave for 10 months. You will be the first point of contact, delivering a welcoming and professional experience while coordinating appointments and client communications.

Join a multidisciplinary referral hospital with leading facilities and a supportive team. The role offers a structured pattern and opportunities to develop within client care and practice operations.

Qualifications

• Experience in a customer-facing role with attention to detail.
• Ability to manage multiple tasks in a busy environment.
• Strong communication and welcoming manner.
• Team player with collaborative approach.
• Willingness to learn and take feedback.

Responsibilities

• Answering telephone calls clearly and pleasantly.
• Registering referral clients on the PMS system.
• Booking appointments and managing patient journey.
• Handling payments and insurance discussions with clients.
• Maintaining accurate records of interactions in the PMS.

Skills

Customer service

Organization

Communication

Teamwork

Multitasking

Tools

PMS system

Job description

Inspiring Vet Care is seeking a friendly Receptionist for Swift Referrals on a full-time basis to cover maternity leave for 10 months. You will be the first point of contact, delivering a welcoming and professional experience while coordinating appointments and client communications.

Join a multidisciplinary referral hospital with leading facilities and a supportive team. The role offers a structured pattern and opportunities to develop within client care and practice operations.