Compassionate Relief Support Worker (Flexible Hours)

Riverside-12e5e24d; Cambridge; On-site; GBP 1,750,000 - 2,493,000; Part time

Job summary

Riverside is seeking a Relief Worker in Cambridge to provide high quality, customer‑led support on an on‑call basis. Working under the direction of the scheme manager and support team, you will help customers with dignity, wellbeing and a safe living environment.

The role requires compassion, flexibility and excellent communication. You’ll work with people from diverse backgrounds, maintain confidentiality, and contribute to a respectful, inclusive service through effective teamwork and

Qualifications

• Experience with diverse backgrounds or sectors of society.
• Compassionate, patient, reliable and empathetic.
• Customer focused with excellent communication (written and verbal).
• Flexible and approachable with a positive attitude.
• Team player able to work flexibly to meet business needs.
• Basic literacy and numeracy skills.
• Knowledge of safeguarding adults at risk procedures.
• Willingness to learn IT systems used within Riverside; IT training may be required.

Responsibilities

• Provide high quality, customer-led service under direction of the scheme manager and support team.
• Assist in providing care and support to customers in a safe environment.
• Maintain dignity and promote health and wellbeing for customers.

Skills

Empathy

Flexibility

Communication skills

Teamwork

Confidentiality

Basic literacy/numeracy

IT literacy (Word/Excel)

Education

NVQ/ Diploma in Health & Social Care

Tools

Microsoft Office

Job description

Riverside is seeking a Relief Worker in Cambridge to provide high quality, customer‑led support on an on‑call basis. Working under the direction of the scheme manager and support team, you will help customers with dignity, wellbeing and a safe living environment.

The role requires compassion, flexibility and excellent communication. You’ll work with people from diverse backgrounds, maintain confidentiality, and contribute to a respectful, inclusive service through effective teamwork and