Relief Worker

Riverside Group; Tees Valley; On-site; GBP 18,000 - 25,000; Full time

Benefits offered by this job

Competitive pay

Generous pension

Learning opportunities

Benefits package

Job summary

Riverside Group is seeking a Relief Worker at Hardwick House, Middlesbrough. The role supports care delivery under supervision, focusing on customer-led service and dignity for all customers in a safe environment.

You will work as part of a supportive team, covering shifts as required, with a strong emphasis on communication, reliability, and compassionate care in a housing association setting.

Qualifications

• Experience working with people from diverse backgrounds.
• Strong communication skills, both written and verbal.
• Flexibility to cover shifts, sometimes on short notice.
• Commitment to compassionate, respectful care.

Responsibilities

• Provide high quality, customer-oriented service with a customer-led approach.
• Assist in care and support to customers under supervision.
• Promote dignity and wellbeing in a safe environment.

Skills

People skills

Compassion

Patience

Empathy

Customer focus

Communication

Flexibility

Team player

Job description

Job Title: Relief Worker Salary: £15.40 per hour Working Hours: As and when required Location: Hardwick House, Middlesbrough

The difference you will make as a Relief Worker

• You will provide a high quality, customer-oriented service and understand that all actions should be customer-led.
• Under the direction of the scheme manager and support team, you will assist in providing care and support to customers.
• You will assist in maintaining and promoting the dignity of all individuals to improve their health and wellbeing in a safe and appropriate environment.

Please note that whilst we will accept applications on the basis of any form of valid legal permission to work in the UK, we will be surrendering the Riverside Sponsorship licence, so for the avoidance of doubt, we are unable to apply for any further sponsorships whether on behalf of existing colleagues or candidates.

About you

• Experience of working with people from various backgrounds and sectors of society (this could be friends, family, professional experience, children)
• Compassion, patience, and empathy
• A strong customer focus
• Excellent communication skills both written and verbal
• Flexibility to cover shifts, sometimes at short notice
• Approachable with a positive attitude
• Excellent team player who can work flexibly to meet business requirements

Why Riverside?

At Riverside, we're a housing association with a difference - enhancing the everyday for all our customers. For 90 years, we've been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives.

We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us.

Working with us, you'll enjoy:

• Competitive pay & generous pension
• Investment in your learning, personal development and technology
• A wide range of benefits

Diversity and Inclusion at Riverside:

We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues.

Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview.