Compassionate Receptionist – Retirement Community (Flexible Hours)

Sanctuary Group; Warrington; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

Health and wellbeing

Life insurance

Parental leave

Annual leave purchase

Training

Flexible working

Inclusive culture

Retail discounts

Cycle to Work

Salary sacrifice

Job summary

Sanctuary Group in Warrington is seeking a Receptionist to provide a welcoming reception and support administration for our Retirement Community at Ryfields Village. The role offers a values-driven environment within a not-for-profit, with opportunities to help residents and families daily.

You will join a compassionate team, delivering high standards of service, while developing skills and benefiting from our training and inclusive culture.

Qualifications

• Experience in a customer service or administrative role.
• Understanding the needs of older people.
• Confident communication and customer care skills.
• Basic IT skills, including Word, Excel, email, and internet use.

Responsibilities

• Provide a welcoming and efficient reception service.
• Support an effective administration service and maintain accurate records.
• Respond to service issues and complaints with high customer service standards.
• Resolve enquiries promptly or arrange support and keep customers informed.
• Build positive relationships with internal and external customers and contribute to projects.

Skills

Customer service experience

Administrative skill

Communication skills

Basic IT skills

Tools

Microsoft Word

Microsoft Excel

Job description

Sanctuary Group in Warrington is seeking a Receptionist to provide a welcoming reception and support administration for our Retirement Community at Ryfields Village. The role offers a values-driven environment within a not-for-profit, with opportunities to help residents and families daily.

You will join a compassionate team, delivering high standards of service, while developing skills and benefiting from our training and inclusive culture.