Compassionate Receptionist & Admin Coordinator

Change Grow Live; Reading; On-site; GBP 24,000 - 29,000; Full time

Benefits offered by this job

25 days leave

Wellness hour

Pension scheme

Discounts

Friendly team

Training & progression

Refer-a-Friend

Job summary

Change Grow Live is seeking a Receptionist/Administrator to join the Reading Service. You will be the first point of contact, warmly welcoming service users and coordinating with external agencies while handling calls and data entry to support the team. The role operates Monday to Friday, 9am-5pm, full-time.

The successful candidate will have solid IT skills, strong numeracy, and excellent organisation. You will work across sites as needed and contribute to maintaining records and communications

Qualifications

• Knowledge of general office procedures.
• IT literacy including proficiency in word processing, excel spreadsheets and data entry.
• Good interpersonal skills and a willingness to work flexibly as part of a team.
• The ability to respond to appropriate requests for assistance, maintaining confidentiality whenever necessary.
• Solid numeric skills.
• Good organisational skills.

Responsibilities

• As first point of contact within the service, to ensure that new & existing service users are warmly welcomed into the Reading service, outside agencies and Change Grow Live Staff are dealt with promptly and courteously, transferring calls to appropriate personnel when necessary.
• To ensure effective processing of correspondence/ data entry as required.
• To ensure that admin, record-keeping, and communication within the project are maintained.
• Work flexibly across operational sites as required.

Skills

IT literacy

Interpersonal skills

Confidentiality

Numeric skills

Organisational skills

General office procedures

Tools

Word processing

Excel

Job description

Change Grow Live is seeking a Receptionist/Administrator to join the Reading Service. You will be the first point of contact, warmly welcoming service users and coordinating with external agencies while handling calls and data entry to support the team. The role operates Monday to Friday, 9am-5pm, full-time.

The successful candidate will have solid IT skills, strong numeracy, and excellent organisation. You will work across sites as needed and contribute to maintaining records and communications