Compassionate Receptionist & Admin — 37h On-site

The Society of St James; Southampton; On-site; GBP 26,000 - 27,000; Full time

Benefits offered by this job

25 days annual leave

Flexible working options

Buying additional annual leave

Induction and training

Employee Assistance Programme

Cycle to work scheme

Discounted laptops

Electric Car Scheme

Blue Light Card

Job summary

The Society of St James in Southampton is seeking a Receptionist/Administrator to be the welcoming first point of contact for clients and visitors. This full-time, on-site role is based at Southampton SSJ&I Service, London Road, and runs 37 hours per week.

You will help guide clients to appointments, handle queries, and support the team with administrative tasks while maintaining a calm, professional, and person-centred approach.

Qualifications

• Engaging and personable with strong communication and front-desk presence.
• Empathetic, resilient, and able to remain calm in challenging situations.
• Flexible team member capable of supporting a busy reception environment.

Responsibilities

• Greet clients and visitors and manage front-desk inquiries.
• Route calls and pass queries to duty teams or care coordinators.
• Provide general admin support and maintain a welcoming environment.

Skills

Engaging

Empathetic

Team player

Job description

The Society of St James in Southampton is seeking a Receptionist/Administrator to be the welcoming first point of contact for clients and visitors. This full-time, on-site role is based at Southampton SSJ&I Service, London Road, and runs 37 hours per week.

You will help guide clients to appointments, handle queries, and support the team with administrative tasks while maintaining a calm, professional, and person-centred approach.