Frontline Receptionist for Community Housing & Support

Society of St James; Southampton; On-site; GBP 26,000 - 27,000; Full time

Benefits offered by this job

25 days annual leave

Flexible working options

Buying additional annual leave

Induction and training

Job summary

Society of St James (SSJ) seeks a dedicated on-site role in Southampton to support homeless and substance-use-affected individuals. This 37-hour-per-week, permanent position offers varied duties in a reception setting and requires empathetic, resilient teamwork.

The charity has operated in Hampshire for over 50 years, delivering person-centred accommodation and support services. Salary scale is £25,947–£26,305 per annum, with benefits and flexible working options.

Qualifications

• Experience working with disadvantaged groups, particularly in substance misuse or related support services.
• Strong IT system skills and ability to multitask in a busy reception environment.
• Ability to manage risk and build trusting relationships with service users.

Responsibilities

• Reception duties in a busy service environment.
• Provide support to service users and maintain records with attention to detail.

Skills

Disadvantaged groups experience

IT systems

Multitasking

Risk management

Relationship building

Job description

Society of St James (SSJ) seeks a dedicated on-site role in Southampton to support homeless and substance-use-affected individuals. This 37-hour-per-week, permanent position offers varied duties in a reception setting and requires empathetic, resilient teamwork.

The charity has operated in Hampshire for over 50 years, delivering person-centred accommodation and support services. Salary scale is £25,947–£26,305 per annum, with benefits and flexible working options.