Compassionate Nursing Home Administrator

Skycare; Wolverhampton; On-site; GBP 25,000 - 29,000; Full time

Benefits offered by this job

Competitive pay starting from £12.71/h

40 hours per week

Supportive working environment

Training & development opportunities

Career progression

Rewarding role

Job summary

Skycare in Wolverhampton is seeking a dedicated Home Administrator to manage the daily administration of a busy nursing home. You will act as the first point of contact for residents, families and professionals, ensuring smooth operations and professional, compassionate service.

This full-time role offers a 40-hour week with competitive pay and opportunities for progression within a growing care organisation. You will support compliance, records, payroll and communications across the service.

Qualifications

• Experience within a busy office environment with strong admin practices.
• Excellent communication and customer service skills are essential.
• Proficient IT skills including MS Office applications (Word, Excel, Outlook).
• Highly organised with strong time-management and attention to detail.

Responsibilities

• Manage day-to-day administration of the nursing home.
• Be the first point of contact for visitors, residents, families and professionals.
• Answer phone calls and emails in a professional and timely manner.
• Maintain accurate resident records and confidential documentation.
• Support admissions, discharges and onboarding processes.
• Assist with staff administration including onboarding paperwork and training records.
• Process invoices, purchase orders and petty cash handling.
• Maintain compliance records per CQC and company requirements.
• Coordinate meetings, prepare documents and take minutes when required.
• Support payroll and timesheet administration.
• Liaise with healthcare professionals and external stakeholders.

Skills

Administrative experience

Communication skills

IT skills

Organisation

Time management

Attention to detail

Education

NVQ Level 2/3 in Business Admin or Customer Service

Tools

Microsoft Word

Microsoft Excel

Outlook

Job description

Skycare in Wolverhampton is seeking a dedicated Home Administrator to manage the daily administration of a busy nursing home. You will act as the first point of contact for residents, families and professionals, ensuring smooth operations and professional, compassionate service.

This full-time role offers a 40-hour week with competitive pay and opportunities for progression within a growing care organisation. You will support compliance, records, payroll and communications across the service.