Nursing Home Admin Lead | 40 Hours | Competitive Pay

Skycare; Birmingham; On-site; GBP 17,000 - 21,000; Full time

Benefits offered by this job

Competitive pay

40 hours per week

Supportive environment

Training and development

Career progression

Rewarding role

Job summary

Skycare is seeking a highly organised Home Administrator to join our nursing home team in Wolverhampton. You will be the first contact for residents, families and professionals, ensuring a welcoming environment and providing essential admin support to the Home Manager and team.

You will manage records, support compliance, and ensure smooth day-to-day operations in a busy care setting, coordinating with care staff and external agencies to deliver high-quality care.

Qualifications

• Busy office admin experience required.
• Excellent communication and customer service.
• Strong IT skills including Word, Excel, Outlook.
• Organised with ability to meet deadlines.
• Confidential handling of information.

Responsibilities

• Manage the day-to-day administration of the nursing home.
• Act as the first point of contact for visitors, residents, relatives, and external professionals.
• Answer telephone enquiries and respond to emails professionally and efficiently.
• Maintain accurate resident records and confidential documentation.
• Support admissions, discharges, and resident onboarding processes.
• Assist with staff administration, including onboarding paperwork, training records, and personnel files.
• Process invoices, purchase orders, petty cash, and other financial administration duties.
• Maintain compliance records in line with CQC and company requirements.
• Coordinate meetings, prepare documentation, and take minutes when required.
• Support payroll and timesheet administration.
• Liaise with healthcare professionals, local authorities, suppliers, and external stakeholders.
• Ensure data protection and confidentiality are maintained at all times.

Skills

Excellent communication

Organisational skills

Time management

Attention to detail

Team player

Education

NVQ Level 2 in Business Administration

NVQ Level 3 in Business Administration

Tools

Microsoft Office

Job description

Skycare is seeking a highly organised Home Administrator to join our nursing home team in Wolverhampton. You will be the first contact for residents, families and professionals, ensuring a welcoming environment and providing essential admin support to the Home Manager and team.

You will manage records, support compliance, and ensure smooth day-to-day operations in a busy care setting, coordinating with care staff and external agencies to deliver high-quality care.