Nursing Home Administrator - Impactful Operations & Records

Skycare; Birmingham; On-site; GBP 14,000 - 21,000; Full time

Benefits offered by this job

Training & development

Career progression

Supportive team environment

Competitive pay

Job summary

Skycare is seeking a diligent Home Administrator to support day-to-day operations at a Wolverhampton nursing home. You will manage admin tasks, records, and payroll, while acting as the first point of contact for residents, families, and professionals.

The role requires experience in busy offices, strong IT skills (MS Office), and a confidential, detail-oriented approach to information handling. A nursing home background is advantageous.

Qualifications

• Previous administrative experience in a busy office environment.
• Knowledge of GDPR and confidential record management.
• NVQ Level 2 or 3 in Business Administration, Customer Service, or related qualification.

Responsibilities

• Manage the day-to-day administration of the nursing home.
• Act as the first point of contact for visitors, residents, relatives, and external professionals.
• Answer telephone enquiries and respond to emails professionally and efficiently.
• Maintain accurate resident records and confidential documentation.
• Support admissions, discharges, and resident onboarding processes.
• Assist with staff administration, including onboarding paperwork, training records, and personnel files.
• Process invoices, purchase orders, petty cash, and other financial administration duties.
• Maintain compliance records in line with CQC and company requirements.
• Coordinate meetings, prepare documentation, and take minutes when required.
• Support payroll and timesheet administration.
• Liaise with healthcare professionals, local authorities, suppliers, and external stakeholders.
• Ensure data protection and confidentiality are maintained at all times.

Skills

Administrative experience

Communication skills

Microsoft Office

Organisational skills

Time management

Confidentiality

Attention to detail

Education

NVQ Level 2/3 in Business Administration

Tools

Payroll software

Invoicing software

Job description

Skycare is seeking a diligent Home Administrator to support day-to-day operations at a Wolverhampton nursing home. You will manage admin tasks, records, and payroll, while acting as the first point of contact for residents, families, and professionals.

The role requires experience in busy offices, strong IT skills (MS Office), and a confidential, detail-oriented approach to information handling. A nursing home background is advantageous.