Compassionate GP Receptionist & Admin Specialist

Dearden Avenue Medical Practice; Nottingham; In loco; GBP 19.000 - 27.000; Tempo pieno

Descrizione del lavoro

Dearden Avenue Medical Practice in Nottingham is recruiting two experienced GP Receptionist/Administrators to join our busy, friendly team. You will provide professional front-desk and administrative support to patients, clinicians and colleagues.

The successful candidates will handle calls, appointments, repeat prescriptions, patient registrations and record-keeping, while upholding confidentiality, GDPR and information governance.

Competenze

• GCSE English and Maths or equivalent.
• Good literacy and numeracy.
• Previous receptionist/administrator experience in a GP practice.
• Experience in busy customer-facing environments.
• Experience handling confidential information.
• Experience using computerised systems and maintaining accurate records.

Mansioni

• Greet patients and visitors to the practice.
• Answer telephone calls and deal with inquiries.
• Book, amend and cancel appointments.
• Process repeat prescription requests.
• Manage incoming and outgoing correspondence.
• Scan and code documents; maintain patient records.
• Use clinical systems and support clinicians and practice team.
• Maintain patient confidentiality at all times.

Conoscenze

Communication skills

Customer service

Organisational skills

IT skills

Teamwork

Discretion

GDPR awareness

Formazione

GCSE English & Maths

Strumenti

EMIS Web

Docman

Accurx

Descrizione del lavoro

Dearden Avenue Medical Practice in Nottingham is recruiting two experienced GP Receptionist/Administrators to join our busy, friendly team. You will provide professional front-desk and administrative support to patients, clinicians and colleagues.

The successful candidates will handle calls, appointments, repeat prescriptions, patient registrations and record-keeping, while upholding confidentiality, GDPR and information governance.