GP Practice Receptionist & Admin Support

Gordon Street Surgery; Burton upon Trent; On-site; GBP 19,000 - 23,000; Part time

Job summary

Gordon Street Surgery in Burton on Trent is seeking a friendly receptionist/administrator to join our NHS GP practice. You will deliver a high standard of front-desk support, manage appointments, and assist the multidisciplinary team with general admin tasks.

You should have excellent communication skills, good computer literacy, and attention to detail. NHS clerical experience is welcome but training will be provided, and flexibility to cover across hours is required.

Qualifications

• GCSE Maths and English at Grade C or Functional Skills Level 2.
• NVQ Level 2 in Health and Social Care.
• Experience in administration and working with the public is preferable.

Responsibilities

• Greet and direct patients and manage the appointment system.
• Process personal, telephone and e-requests for appointments and maintain records.
• Support the administration team with patient registration and general clerical tasks.
• Liaise with external agencies and signpost patients as needed.
• Maintain smooth front-desk operations and provide cover as required.

Skills

Communication skills

Computer skills

Attention to detail

MS Office

Outlook

Patient service

Education

GCSE Maths & English Grade C or Functional Skills Level 2

NVQ Level 2 in Health and Social Care

Tools

MS Office Suite

Outlook

Job description

Gordon Street Surgery in Burton on Trent is seeking a friendly receptionist/administrator to join our NHS GP practice. You will deliver a high standard of front-desk support, manage appointments, and assist the multidisciplinary team with general admin tasks.

You should have excellent communication skills, good computer literacy, and attention to detail. NHS clerical experience is welcome but training will be provided, and flexibility to cover across hours is required.