Compassionate GP Receptionist - 24h, Flexible, SystmOne

Oakside Surgery; Devon and Torbay; On-site; GBP 12,000 - 18,000; Part time

Benefits offered by this job

Free parking

Health & wellbeing programme

On-site parking

Sick pay

Job summary

Oakside Surgery (part of Dewerstone Medical Group) seeks two medical receptionists for 24 hours per week, Monday–Friday, with occasional Saturday shifts every five weeks. The role is in-person across our site(s), emphasizing friendly patient service and accurate administration.

You will manage telephone and email enquiries, book appointments in SystmOne, process referrals and other admin tasks, and support clinicians. NHS/GP GP experience preferred; training provided.

Qualifications

• General Practice experience is preferred (1 year).
• Excellent verbal and written communication with patients and team.
• Ability to manage multiple tasks and timelines with care.

Responsibilities

• Reception: greet patients and handle enquiries professionally.
• Book, amend, and cancel appointments using SystmOne.
• Process prescriptions, referrals, and other admin tasks.
• Maintain patient records with confidentiality and accuracy.
• Support clinicians with admin tasks and record summarisation.

Skills

Interpersonal skills

Organisational skills

Communication

Flexibility

Teamwork

Willingness to learn

Computer literacy

Tools

SystmOne

AccuRx

Job description

Oakside Surgery (part of Dewerstone Medical Group) seeks two medical receptionists for 24 hours per week, Monday–Friday, with occasional Saturday shifts every five weeks. The role is in-person across our site(s), emphasizing friendly patient service and accurate administration.

You will manage telephone and email enquiries, book appointments in SystmOne, process referrals and other admin tasks, and support clinicians. NHS/GP GP experience preferred; training provided.