Compassionate GP Practice Receptionist

West Suffolk Clinical Commissioning Group; United Kingdom; Remote; GBP 11,000 - 14,000; Part time

Job summary

Little St John's Surgery in Woodbridge is seeking a friendly Receptionist to join our busy team. The role is 22 hours per week with set shifts and occasional Saturdays; you will handle enquiries, book appointments and support the clinical team.

We're looking for someone with customer service experience, good IT and administration skills, and the ability to work calmly under pressure within a team.

Qualifications

• Customer service/patient experience required.
• Strong IT and administration skills with high accuracy.
• Ability to work as part of a team.
• Experience in general practice front desk desirable.

Responsibilities

• Handle all telephone and general enquiries in a professional manner.
• Make appointments for patients in accordance with practice protocols.
• Ensure that messages and requests for visits are recorded and that the appropriate doctor or team members are alerted.
• Liaise with hospital and community staff.
• Perform administrative duties.

Skills

Customer service

Teamwork

IT skills

Administration

Medical receptionist experience

Tools

MS Office

Job description

Little St John's Surgery in Woodbridge is seeking a friendly Receptionist to join our busy team. The role is 22 hours per week with set shifts and occasional Saturdays; you will handle enquiries, book appointments and support the clinical team.

We're looking for someone with customer service experience, good IT and administration skills, and the ability to work calmly under pressure within a team.