Compassionate Funeral Arranger & Planner

Lincolnshire Co-op; Louth; Hybrid; GBP 19,000 - 27,000; Full time

Benefits offered by this job

Up to 30 days annual leave (pro rata)

Pension scheme with up to 12% employer

Discretionary annual bonus

Staff discounts across Lincolnshire Co

Wellbeing support

Job summary

Lincolnshire Co-op is seeking a Funeral Arranger to guide families through planning meaningful funerals with compassion and professionalism. You’ll coordinate details from the first enquiry to the day of the service, liaising with celebrants, crematoria, florists and authorities as needed.

You don’t need previous funeral experience; full training and ongoing support are provided, with a focus on empathy, clear communication and respectful handling of sensitive information.

Qualifications

• No prior Funeral Services experience required; training, guidance and support provided.

Responsibilities

• Meet with families to plan personalised funeral services, listening with empathy and guiding them through every step.
• Coordinate funeral arrangements from the first enquiry through to the day of the funeral, ensuring every detail is carefully managed.
• Liaise with colleagues and external partners to deliver seamless services.
• Prepare and process essential documentation while maintaining accurate records and handling confidential information with care.
• Explain funeral options, memorials, aftercare services and pre-paid funeral plans with sensitivity.
• Ensure every funeral reflects the family’s wishes and Lincolnshire Co-op’s high standards of care.

Skills

Empathy

Organised

Communication

Teamwork

Job description

Lincolnshire Co-op is seeking a Funeral Arranger to guide families through planning meaningful funerals with compassion and professionalism. You’ll coordinate details from the first enquiry to the day of the service, liaising with celebrants, crematoria, florists and authorities as needed.

You don’t need previous funeral experience; full training and ongoing support are provided, with a focus on empathy, clear communication and respectful handling of sensitive information.