Care Home Front Desk Coordinator (Weekends)

Avery Healthcare; Farnborough; On-site; GBP 12,000 - 17,000; Part time

Job summary

Avery Healthcare is seeking a warm and professional Receptionist for Lavender Lodge Care Home in Hampshire. This weekend-only role focuses on delivering high-quality customer service as the first point of contact within the home, and providing essential administrative support.

You will answer calls, direct enquiries, maintain reception databases, and help keep the reception area tidy. A friendly, proactive attitude and clear communication are essential to success in this role.

Qualifications

• Excellent communication skills, both verbal and written.
• Confident in using computers.
• Positive, friendly and welcoming attitude.
• Experience handling problems and client complaints.

Responsibilities

• Answering the telephone and responding to enquiries at reception, redirecting calls to relevant staff and recording messages accordingly.
• Completing reception-related administration, maintaining databases, and providing administrative assistance as required by the General Manager.
• Maintaining the general tidiness of the reception area, liaising with Housekeeping to ensure standards are maintained.

Skills

Communication

Computers

Positive attitude

Problem solving

Job description

Avery Healthcare is seeking a warm and professional Receptionist for Lavender Lodge Care Home in Hampshire. This weekend-only role focuses on delivering high-quality customer service as the first point of contact within the home, and providing essential administrative support.

You will answer calls, direct enquiries, maintain reception databases, and help keep the reception area tidy. A friendly, proactive attitude and clear communication are essential to success in this role.