Care Home Receptionist - Warm Welcome & Admin Support

Allscreens Nationwide Ltd; Winchester; On-site; GBP 18,000 - 23,000; Full time

Benefits offered by this job

DBS check funded

Job summary

Avery Healthcare is recruiting a welcoming Receptionist for Winchester Heights Care Home in Winchester, Hampshire. You will be the first point of contact, delivering professional customer service and handling a range of administrative tasks to support the General Manager and team.

You will demonstrate excellent communication, a positive attitude, and the ability to handle enquiries and maintain a tidy reception area, working in a caring, respectful environment that values employees and resident

Qualifications

• Excellent verbal and written communication skills.
• Positive, friendly, welcoming attitude.
• Experience handling client enquiries and complaints.

Responsibilities

• Answering the telephone and responding to enquiries at reception, directing calls to staff and recording messages.
• Completing reception-related administration and maintaining databases as required by the General Manager.
• Maintaining tidiness of the reception area and liaising with Housekeeping to ensure standards.

Skills

Excellent communication skills

Positive friendly welcoming attitude

Problem-solving & handling client/投诉

Job description

Avery Healthcare is recruiting a welcoming Receptionist for Winchester Heights Care Home in Winchester, Hampshire. You will be the first point of contact, delivering professional customer service and handling a range of administrative tasks to support the General Manager and team.

You will demonstrate excellent communication, a positive attitude, and the ability to handle enquiries and maintain a tidy reception area, working in a caring, respectful environment that values employees and resident