Community Tenancy Support Coordinator

NIFHA; Belfast City District; On-site; GBP 28,000 - 31,000; Full time

Job summary

Clanmil Housing Association is seeking a Tenancy Support Co-Ordinator based in Belfast. The role is 37 hours per week, permanent full-time, with a salary in the £27,609.15–£31,000.47 per annum range.

You will welcome tenants, conduct home visits, and coordinate sign-up procedures for new tenants. You will develop partnerships with local services, respond to antisocial behaviour concerns, and help residents access support.

Qualifications

• At least one year of experience in housing, community, or support-based roles.
• Able to signpost to external services and agencies.
• Flexible, proactive, and compassionate in approach.

Responsibilities

• Welcome new tenants and explain sign-up processes and tenant handbooks.
• Carry out home visits and support schemes across the Belfast area.
• Build partnerships with floating support services, Advice NI, and local councils.
• Respond to antisocial behaviour complaints, take statements, and review CCTV footage.
• Support older tenants to reduce isolation and arrange community activities.

Skills

Independent travel

People skills

Proactive

Resilient

Job description

Clanmil Housing Association is seeking a Tenancy Support Co-Ordinator based in Belfast. The role is 37 hours per week, permanent full-time, with a salary in the £27,609.15–£31,000.47 per annum range.

You will welcome tenants, conduct home visits, and coordinate sign-up procedures for new tenants. You will develop partnerships with local services, respond to antisocial behaviour concerns, and help residents access support.