Community Team Administrator

HCRG Care Group; Melksham; On-site; GBP 23,000 - 28,000; Full time

Job summary

A leading provider of community health and care services seeks a Community Team Administrator for their Melksham Community Team. The role offers vital administrative support, ensuring smooth operations while fostering high-quality patient care. Ideal candidates will have relevant experience, excellent interpersonal skills, and proficiency with various office tools.

Benefits

Pension

Opportunities for professional growth and networking

Discounts and offers via Reward Gateway

Wellbeing support including counselling and legal advice

Access to Wagestream for flexible wages

Learning and development support

Recognition awards and involvement opportunities

Qualifications

• Experience in healthcare or social care environment preferred.
• Typing speed of 40 wpm required.
• Knowledge of data protection and confidentiality essential.

Responsibilities

• Assist with scheduling and coordination of clinical visits.
• Input data into the patient administrative system.
• Manage annual leave requests and update the team’s leave chart.

Skills

IM&T literate

Interpersonal skills

Flexibility

Efficiency

Good communication

Teamwork skills

Self-motivation

Good time management

Education

RSA II or equivalent in typing/word processing

Tools

Word

Excel

Databases

Spreadsheets

Job description

Job Introduction

Community Team Administrator

Position: 30 hours per week, Monday – Friday
Location: Melksham Community Hospital
Hours: Core hours are 08:30 – 16:30

Our Melksham Community Team is a dynamic group of Nurses and Therapists providing essential care to people in their own homes. We work seven days a week, 7 AM – 10 PM, committed to making a difference in the community.

As our Community Team Administrator, you’ll play a vital role in supporting our team by providing high-quality administrative support to our Team Leader, Nurses, and Therapists, ensuring smooth operations and excellent patient care.

What You’ll Do:

• Offer vital administrative support to the team
• Assist with scheduling and coordination of clinical visits
• Support our busy community team
• Collaborate with healthcare professionals to support patient care

If you are detail-oriented, organized, and enjoy working in a collaborative, compassionate environment, this is a great opportunity. Join us in supporting local communities—apply today!

Main Responsibilities:

• Receive and process referrals via patient care system and email
• Input data into the patient administrative system
• Maintain filing systems for electronic and paper files, team notice board, patient records, and archives
• Manage team’s monthly claim forms and update staff records
• Maintain and update lone working database and communicate updates to senior staff
• Set up systems to collate team and staff activity reports
• Check CRB checks and complete related paperwork
• Review invoices and prepare for approval
• Manage annual leave requests and update the team’s leave chart

See the attached Job Description for full responsibilities.

The Ideal Candidate:

• IM&T literate
• RSA II or equivalent in typing/word processing
• Experience with databases, Word, Excel, and spreadsheets
• Previous experience in healthcare or social care environment
• Knowledge of data protection and confidentiality
• Typing speed of 40 wpm
• Interpersonal skills, flexibility, and efficiency
• Courteous telephone manner and ability to work under pressure
• Good communication and teamwork skills
• Ability to work independently and in other areas as needed
• Self-motivated with good time management

See the attached Job Description for full requirements.

Package:

• Salary of £23,875 plus pension
• Opportunities for professional growth and networking
• Discounts and offers via Reward Gateway
• Wellbeing support including counselling and legal advice
• Access to Wagestream for flexible wages
• Learning and development support
• Recognition awards and involvement opportunities

About Us:

We are a leading provider of community health and care services, transforming health services since 2006. We support millions across England and are committed to equality and safeguarding.

We welcome applications from diverse backgrounds and are a Disability Confident employer. Safeguarding and safer recruitment practices are in place, including vetting and criminal record checks.

By applying, you agree to our privacy policy regarding the handling of your information.