BNSSG CEN Team Administrator

Avon and Wiltshire Mental Health Partnership NHS Trust; Bristol; On-site; GBP 22,000 - 26,000; Full time

Job summary

A Band 3 Administrator position is available in the Complex Emotional Needs (CEN) Team at AWP, based in South Bristol. The role involves essential administrative support, requiring IT skills and empathy towards mental health issues. Join a dedicated team committed to improving mental health and wellbeing for local communities, with opportunities for professional development and training.

Benefits

Regular reflective practice

Opportunities for further training

Supportive work environment

Qualifications

• Experienced administrator with previous administrative experience necessary.
• Good working knowledge of Microsoft Office packages essential.
• Flexible, friendly, and supportive attitude required.

Responsibilities

• Provide comprehensive support and administration for the CEN team.
• Assist in the delivery of training and business administration.
• Maintain effective communication and organization within the team.

Skills

IT skills

Empathy

Compassion

Tools

Microsoft Office

Job description

Band 3 Administrator

Complex Emotional Needs (CEN) Team BNSSG wide

Based in South Bristol with some flexible working

Are you an experienced, motivated administrator looking for a new challenge? Are you approachable, friendly, and compassionate with enthusiasm for developing new skills?

A role has become available within the BNSSG Wide Complex Emotional Needs (CEN) Team. We are a co-produced team working within the BNSSG area of Bristol, North Somerset, and South Gloucestershire. Our main aim is to improve the lives of service users who experience mental health difficulties associated with Complex Emotional Needs (also known as personality disorder).

We are looking for a friendly, flexible, and supportive administrator who is IT skilled and proactive in driving good administrative processes to support effective team working. The role involves supporting a team of psychologically trained and lived experience staff based across the BNSSG area.

Previous administrative experience and good working knowledge of all Microsoft Office packages are essential.

You will have empathy and compassion for people who experience mental health issues and a degree of resilience as the CEN Team staff work across five Recovery team areas.

We want our staff to develop their practice by learning and growing in the BNSSG Wide CEN Service. Therefore, our team offers regular reflective practice, CPD slots, and opportunities for further training.

Your responsibilities include providing a comprehensive and proactive overview of the team activities and supporting the effective and timely delivery of training and business administration using Microsoft Office packages.

We are AWP (Avon and Wiltshire Mental Health Partnership NHS Trust): a diverse organization with over 5,000 dedicated staff providing inpatient and community-based mental health care.

We serve approximately 1.8 million people across Bath and North East Somerset (B&NES), Bristol, North Somerset, South Gloucestershire, Swindon, Wiltshire, and parts of Dorset.

Our outstanding team promotes mental health and wellbeing. We are committed to a person-centered approach for service users and staff, recognizing that happy and fulfilled employees provide better care.

AWP supports a positive, research, and evidence-based environment and culture, beneficial for staff and service quality.

We actively encourage applications from all backgrounds, particularly from Black, Asian, and minority ethnic backgrounds, those with disabilities, and from the LGBTQ+ community. We value diverse experiences, perspectives, and knowledge, believing they strengthen our organization.

For further details or informal visits, contact: Fiona Williams, BNSSG CEN Team Service Lead, at [e-mail]