Community Safety Manager (ASB)

Places for People; Chorley; Remote; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Competitive salary

Pension 7%

35 days annual leave

Healthcare cashback

2% bonus

Training and development

Employee discounts

Job summary

Places for People in the North West is hiring for a Community Safety role focusing on anti-social behaviour, tenancy fraud and domestic abuse. You will work with partners, prepare evidence, issue court applications and support safeguarding teams to deliver high standards across communities.

This role requires housing management experience, the ability to manage own workload, strong communication skills, and a willingness to travel to Bolton, Clayton Brook, Standish and Wigan.

Qualifications

• Experience dealing with anti-social behaviour and related issues.
• Experience handling an anti-social behaviour caseload.
• Housing sector experience is essential.

Responsibilities

• Manage anti-social behaviour cases and tenancy-related issues.
• Prepare and issue court applications with evidence and documentation.
• Enforce tenancy conditions and liaise with external partners and safeguarding teams.
• Support enforcement actions to maintain safe, pleasant neighbourhoods.

Skills

ASB experience

ASB caseload

Housing experience

Job description

As the UK's leading Social Enterprise, we move lives forward every day by building, managing and supporting thriving Communities.

From new homes, social housing and student accommodation to leisure, education and Community initiatives, our work makes a positive difference to millions of People across the UK.

And that takes People who care about doing the right thing. People who are ambitious, ready to grow and motivated to make a difference through the work they do.

We're looking for Colleagues who bring energy, curiosity and ownership. People who enjoy being challenged, support those around them and want to keep raising the bar. Because when we perform at our best, we create more opportunities to invest in our Customers, our Communities and each other.

Experience matters, but it's only part of the story. If you share our values and want to build a career where your work has real impact, we'd love to hear from you.

More about your role

Please note: this role is North West based and will require frequent travel to Bolton, Clayton Brook, Standish & Wigan.

An opportunity has become available working within our Community Safety Team. The post holder will specialise in managing anti-social behaviour cases, including tenancy fraud and domestic abuse, and will play a key part in protecting our communities. The successful candidate will work closely with a range of external partners, including safeguarding teams and local policing teams, to ensure we deliver the highest standard of service.

Your role will include conducting and preparing legal paperwork for the organisation by gathering appropriate evidence, issuing of court applications and legal advocacy which you will receive full guidance and training on.

You may be given the opportunity to take responsibility for the enforcement of tenancy conditions and challenge community safety issues which may arise including the investigation of anti-social behaviour complaints. This ensures that the company's assets are maintained, and our neighbourhoods continue to be a safe and pleasant place to live.

The essential criteria for this role is listed below.

• Experience of dealing with anti-social Behaviour.

• Experience of handling an anti-social behaviour case load.

• Housing experience is essential.

For more information, please download our job profile available on our website.

More about you

To be considered for this role, it is essential that you will have experience in housing managementand/or a goodunderstanding of tenancy agreements, housing law, and DA case management. Experience managing anti-social behaviourwould be a distinct advantage. However, it is imperative that you have a genuine passion for the housing sector and supporting vulnerable people. You should have the proven ability to manage your own workload and be able to work effectively and efficiently using your own initiative. Attention to detail is critical in order to be successful in this role.

It is essential that you have excellent communication skills to support customer relations both internally and externally and able to demonstrate your ability to create effective relationships with colleagues and external agencies.

Please note, this role is subject to a basic DBS check.

Benefits

We are a large diverse and ambitious business, which will give you all the challenge you could wish for.

We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include:

• Competitive salary, with a salary review yearly

• Pension with matched contributions up to 7%

• Excellent holiday package – up to 35 days annual leave with the option to buy or sell leave

• Cashback plan for healthcare costs – up to £500 saving per year

• A bonus scheme for all colleagues at 2%

• Training and development

• Extra perks including huge discounts and offers from shops, cinemas and much more