Community Safety Manager (ASB) - Chorley

Places for People; Chorley; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Competitive salary

Pension up to 7%

35 days holiday

Cashback for healthcare costs

2% bonus

Training and development

Discounts and other perks

Job summary

Places for People in Chorley is hiring a Community Safety Manager (ASB) to lead the investigation and resolution of anti-social behaviour cases, including tenancy fraud and domestic abuse, within our communities.

The role requires housing experience, ability to manage a caseload, strong communication with external partners, and willingness to travel across the North West to Bolton, Clayton Brook, Standish and Wigan.

Responsibilities

• conducting and preparing legal paperwork for the organisation by gathering appropriate evidence, issuing of court applications and legal advocacy which you will receive full guidance and training on.
• You may be given the opportunity to take responsibility for the enforcement of tenancy conditions and challenge community safety issues which may arise including the investigation of anti-social behaviour complaints.
• Experience of dealing with anti-social Behaviour.
• Experience of handling an anti-social behaviour case load.
• Housing experience is essential, to be considered for this role it is essential that you will have experience in housing management and/or a good understanding of tenancy agreements, housing law, and DA case management.
• You should have the proven ability to manage your own workload and be able to work effectively and efficiently using your own initiative.
• Attention to detail is critical in order to be successful in this role.
• It is essential that you have excellent communication skills to support customer relations both internally and externally and able to demonstrate your ability to create effective relationships with colleagues and external agencies.

Job description

Community Safety Manager (ASB) - Chorley

As the UK's leading Social Enterprise, we move lives forward every day by building, managing and supporting thriving Communities.

From new homes, social housing and student accommodation to leisure, education and Community initiatives, our work makes a positive difference to millions of People across the UK.

And that takes People who care about doing the right thing. People who are ambitious, ready to grow and motivated to make a difference through the work they do.

We're looking for Colleagues who bring energy, curiosity and ownership. People who enjoy being challenged, support those around them and want to keep raising the bar. Because when we perform at our best, we create more opportunities to invest in our Customers, our Communities and each other.

Experience matters, but it's only part of the story. If you share our values and want to build a career where your work has real impact, we'd love to hear from you.

More about your role

Please note: this role is North West based and will require frequent travel to Bolton, Clayton Brook, Standish & Wigan.

An opportunity has become available working within our Community Safety Team. The post holder will specialise in managing anti-social behaviour cases, including tenancy fraud and domestic abuse, and will play a key part in protecting our communities. The successful candidate will work closely with a range of external partners, including safeguarding teams and local policing teams, to ensure we deliver the highest standard of service.

Your role will include

conducting and preparing legal paperwork for the organisation by gathering appropriate evidence, issuing of court applications and legal advocacy which you will receive full guidance and training on.

You may be given the opportunity to take responsibility for the enforcement of tenancy conditions and challenge community safety issues which may arise including the investigation of anti-social behaviour complaints. This ensures that the company's assets are maintained, and our neighbourhoods continue to be a safe and pleasant place to live.

Experience of dealing with anti-social Behaviour.

Experience of handling an anti-social behaviour case load.

Housing experience is essential., To be considered for this role, it is essential that you will have experience in housing management and/or a good understanding of tenancy agreements, housing law, and DA case management. Experience managing anti-social behaviour would be a distinct advantage. However, it is imperative that you have a genuine passion for the housing sector and supporting vulnerable people. You should have the proven ability to manage your own workload and be able to work effectively and efficiently using your own initiative. Attention to detail is critical in order to be successful in this role.

It is essential that you have excellent communication skills to support customer relations both internally and externally and able to demonstrate your ability to create effective relationships with colleagues and external agencies.

We are a large diverse and ambitious business, which will give you all the challenge you could wish for.

We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include:

• Competitive salary, with a salary review yearly
• Pension with matched contributions up to 7%
• Excellent holiday package - up to 35 days annual leave with the option to buy or sell leave
• Cashback plan for healthcare costs - up to 500 saving per year
• A bonus scheme for all colleagues at 2%
• Training and development
• Extra perks including huge discounts and offers from shops, cinemas and much more

Safeguarding

At Places for People, safeguarding is everyone's responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect.

We follow robust safeguarding policies and procedures, ensuring all employees, volunteers, and contractors uphold the highest standards of safeguarding and accountability. Our recruitment process includes pre-employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment.

By joining Places for People, you are expected to contribute to our safeguarding culture, following our policies and reporting concerns to protect those in our communities