Community Safety & Anti-Social Behaviour Officer

Trident group; Birmingham; Presencial; GBP 36.000 - 41.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Car allowance

Descripción de la vacante

Trident Group in Birmingham is seeking a compassionate Anti-Social Behaviour Officer to join our Homes & Communities team. This permanent, full-time role focuses on safeguarding residents, resolving complex ASB cases, and building safer neighbourhoods.

You will manage a varied caseload, work with local authorities and partner agencies, and contribute to community safety initiatives. Interviews will take place on Tuesday 3 November. A full UK driving licence and access to a vehicle are essential.

Formación

• Experience managing anti-social behaviour cases within housing or similar environment.
• Knowledge of housing, safeguarding and ASB legislation.
• Strong communication and relationship-building skills.
• Experience working collaboratively with internal and external stakeholders.
• Excellent organisational skills and ability to manage competing priorities.
• Customer-focused approach and a genuine desire to help others.
• Full UK driving licence and access to a vehicle is essential.

Responsabilidades

• Managing a varied caseload of anti-social behaviour and safeguarding cases.
• Listening to and supporting residents affected by ASB, ensuring they feel heard and supported throughout the process.
• Working closely with local authorities, police, support services, and community partners to find effective solutions.
• Investigating complaints, gathering evidence, and taking appropriate action where necessary.
• Promoting early intervention and prevention measures to reduce future incidents.
• Preparing documentation for legal action and attending court hearings when required.
• Contributing to community safety initiatives and continuous service improvement.

Conocimientos

ASB case management

Housing knowledge

Safeguarding knowledge

Communication skills

Stakeholder liaison

Organisational skills

Customer-focused

Driving licence

Descripción del empleo

Trident Group in Birmingham is seeking a compassionate Anti-Social Behaviour Officer to join our Homes & Communities team. This permanent, full-time role focuses on safeguarding residents, resolving complex ASB cases, and building safer neighbourhoods.

You will manage a varied caseload, work with local authorities and partner agencies, and contribute to community safety initiatives. Interviews will take place on Tuesday 3 November. A full UK driving licence and access to a vehicle are essential.