ASB Officer

Kingdom Services Group; Birmingham; On-site; GBP 19,000 - 22,000; Full time

Job summary

Kingdom Services Group is seeking an Environmental Protection ASB Officer to help tackle anti-social behaviour and boost public safety across East and West Birmingham. You’ll patrol, engage with vulnerable individuals, and work with partner agencies to resolve community concerns.

The role emphasizes frontline engagement, evidence gathering, and flexible shifts with a 40-hour week and a £14.50/hour rate. Full UK driving licence and DBS are essential.

Qualifications

• Confident communicator with excellent people skills.
• Calm and professional in challenging situations.
• Ability to manage conflict and build relationships.
• Strong report-writing and organisational skills.
• Self-motivated and able to work independently.
• Flexible approach to varied shifts.
• Full UK driving licence and access to own transport.
• Basic DBS clearance.
• Full 5-year checkable work history.
• Experience in security, enforcement, customer service or community safety is advantageous.

Responsibilities

• Patrolling local areas to identify and respond to anti-social behaviour.
• Engaging with individuals involved in rough sleeping, street drinking, and nuisance behaviour.
• Signposting vulnerable people to relevant services.
• Investigating incidents and gathering evidence.
• Completing reports and case documentation accurately.
• Working with local authorities, police and support agencies.
• Attending meetings and court proceedings when required.
• Promoting community safety and environmental standards.

Skills

Confident communicator

Calm under pressure

Conflict management

Report writing

Independent worker

Flexible shifts

Full UK driving licence

Basic DBS

5-year work history

Security/enforcement exp

Job description

ASB OFFICER

Location: East & West Birmingham
Pay: £14.50 per hour
Hours: 40 Hours per Week
Shifts: 5 out of 7 days between 06:00 and 00:00
Contract: Temporary Full-Time
Requirements: Own Transport & Basic DBS

About the Role

Looking for a role where you can make a real difference in your community?

We're recruiting Environmental Protection ASB Officers to support local communities across East and West Birmingham, helping tackle anti-social behaviour and improve public safety.

This is a frontline role where you'll engage with members of the public, support vulnerable individuals, investigate incidents, and work alongside partner agencies to resolve community concerns.

What You'll Be Doing

• Patrolling local areas to identify and respond to anti-social behaviour
• Engaging with individuals involved in rough sleeping, street drinking, and nuisance behaviour
• Supporting vulnerable people by signposting them to relevant services
• Investigating incidents and gathering evidence
• Completing reports and case documentation accurately
• Working alongside local authorities, police, and support agencies
• Attending meetings and court proceedings when required
• Promoting community safety and environmental standards

What We're Looking For

• Confident communicator with excellent people skills
• Calm and professional approach in challenging situations
• Ability to manage conflict and build positive relationships
• Strong report-writing and organisational skills
• Self-motivated and able to work independently
• Flexible approach to working varied shifts
• Full UK driving licence and access to own transport (essential)
• Basic DBS (essential)
• Full 5-year checkable work history required
• Previous security, enforcement, customer service, housing, or community safety experience would be advantageous

Why Join Kingdom?

• Full training provided
• Supportive and professional working environment
• Career development opportunities
• Opportunity to gain valuable experience in community safety and environmental protection
• Make a genuine difference within local communities

About Kingdom

Kingdom is a leading provider of services to Local Authorities and businesses throughout the UK, helping to create cleaner, safer, and stronger communities through environmental protection, community safety, and enforcement services.