Community Moderator for Gaming Client – Bilingual EN & FR - Remote

Arise Virtual Solutions; Remote; GBP 40,000 - 60,000; Part time

Job summary

A leading remote service platform is seeking a Remote Community Moderator to support a major gaming client. This role requires bilingual proficiency in English and French and engaging with players across various community channels. Successful candidates should possess excellent communication skills and a strong understanding of gaming culture. This opportunity offers a unique chance to work from home while contributing to a dynamic gaming community, with no degree required.

Qualifications

• Fluency in reading, writing, and speaking English and French.
• Familiarity with gaming terminology and context.
• Excellent written and verbal communication skills.

Responsibilities

• Engage with players on community channels.
• Craft personal responses to maintain positive experiences.
• Apply moderation guidelines and take necessary actions.
• Coordinate with team members and client reps.
• Adapt to changing role requirements.

Skills

Proficiency in English and French

Strong reading comprehension

High level of cultural sensitivity

Excellent communication skills

Experience on gaming community platforms

Job description

Remote Community Moderator for Major Gaming Client – Work from Home, English and French

We are looking for a bilingual moderator (English & French) to provide email and chat support for a leading gaming and entertainment company. This role is 100% remote and paid by the hour, allowing you to earn while spending time in the gaming community you love.

Requirements

• Proficiency in reading, writing, and speaking English and French.
• Strong reading comprehension with familiarity of gaming terminology, slang, and context.
• High level of cultural sensitivity and an understanding of regional nuances.
• Ability to manage time efficiently and respond promptly to customer inquiries.

Core Responsibilities

• Engage with players on community channels (forums, Discord, Facebook, X/Twitter, R6M, YouTube, Instagram, TikTok).
• Craft personal, appropriate, on‑brand responses to players while maintaining positive customer experience.
• Apply client moderation guidelines and take appropriate actions on the assigned channels.
• Coordinate activities and actions with team members and client representatives.
• Follow escalation pathways for sensitive or critical content per client policy.
• Adapt to changing role requirements and evolve moderation strategies over time.

Key Traits & Skills

• Patience and empathy – maintaining a professional attitude in all interactions.
• Self‑motivated, outstanding problem‑solving skills, and the ability to work under pressure without direct supervision.
• Excellent written, listening, and verbal communication skills.
• Experience on gaming community platforms is an advantage.

Additional Information

Arise® is a platform connecting home‑based professionals to Fortune 500 clients. No degree is required, and you may work as an independent agent or through a service‑partner company. Prior to starting, you must complete Arise’s assessments and a virtual certification course.

**This is not an offer of employment. It is a business‑to‑business opportunity with Arise.**