Community Mental Health Support Worker

Coventry City; Coventry; On-site; GBP 25,000 - 35,000; Full time

Job summary

Coventry City Council is seeking a compassionate professional to join their Home Treatment Team, focusing on individuals facing homelessness and mental health challenges. This fixed-term role requires excellent teamwork and relationship-building skills, with a commitment to supporting recovery and wellness in the community.

Qualifications

• Knowledge of social issues impacting individuals with mental disorders.
• Understanding of homelessness causes and challenges.
• Ability to assess risk and escalate appropriately.

Responsibilities

• Support individuals requiring urgent social support.
• Complete personalized assessments of social need.
• Collaborate with statutory and third-sector colleagues.

Skills

Teamwork

Relationship-building

Creativity in social solutions

Knowledge of social issues

Risk assessment

Job description

Jobs and careers with Coventry City Council

In line with our One Coventry Values, we want to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thinking. We particularly welcome applicants from minority ethnic, LGBT+, disabled and neurodiverse communities to make a real difference to our residents so that equity and respect remains at the heart of everything we do.

Our Values are:

• Open and fair: We are fair, open, and transparent.
• Nurture and develop: We help and encourage everyone to be their best and do their best.
• Engage and empower: We talk and listen to others, working together as one.
• Create and innovate: We embrace new ways of working to continuously improve.
• Own and be accountable: We work together to deliver the best services for our residents.
• Value and respect: We put diversity and inclusion at the heart of all we do.

About the team we are recruiting to

We value diverse perspectives and experiences and are striving to create a workplace culture that is inclusive, accepting of all, and free from discrimination and bias.

We have a simple vision and strategy that defines what we are trying to achieve, our purpose and our approach, which underpin the principles of Adult Social Care, and we continue to work in support of this.

In a simple sense, all our work, at whatever level, should continue to support the strategy of: ‘Providing support, in the least intrusive manner possible, based on the assets, resources and abilities that are available to people’.

What is the job role?

This is an exciting opportunity to work with individuals experiencing homelessness, mental health crises, and at risk of psychiatric inpatient admission. You will join a team based in a busy Home Treatment Team that promotes the bio-psycho-social model of mental disorder, and your role will be intrinsic in promoting the social model of practice.

Your work will be stimulating and challenging, working closely with NHS and Local Authority Homelessness Services, including commissioned and non-homelessness accommodation providers, as well as an experienced team of Social Workers, AMHPs, Psychiatrists, Nurses, Support Workers, and other partner agencies.

You will be expected to:

• Support individuals requiring urgent social support, focusing on preventing homelessness and/or sustaining accommodation
• Complete personalized assessments of social need
• Assess under Care Act (2014) and arrange social interventions to promote recovery and wellness
• Collaborate with statutory and third-sector colleagues to assess and implement interventions based on social and recovery models
• Always respond with compassion and respect, inspiring hope and recovery

This role is fixed-term for 12 months.

This post is exempted under the Rehabilitation of Offenders Act 1974, and appointment will be conditional upon a satisfactory DBS check.

Who are we looking for?

If you are ready for the challenge, you will need to demonstrate:

• Authentic, committed, and respectful practice
• Excellent teamwork skills
• Knowledge of social issues impacting individuals with mental disorders and interventions available
• Understanding of homelessness causes and challenges
• Ability to assess risk and escalate appropriately
• Creativity in social solutions, including direct payments
• Ability to mobilize relevant agencies and resources for recovery plans
• Strong relationship-building skills with individuals, families, carers, and partners

If interested, please contact: [e-mail] or call 02476 932 800 / 07525 908616.

If you need assistance with your application, visit our accessibility page.

Guaranteed Interview Scheme - We offer guaranteed interviews for specific groups who meet the minimum role requirements and identify with one of the following:

• Members of the Armed Forces and veterans
• Individuals currently in or previously in care
• Individuals with disabilities or long-term health conditions

For full details, see the 'Coventry City Council Application Process' document on our jobs page. Any use of AI to complete applications without justification will lead to rejection.

Interview date: Week commencing 23rd June 2025

About Coventry

Coventry has a proud, innovative, and creative spirit, with a history of community-driven social change.

We are vibrant, diverse, and committed to excellence. With around 5100 staff from various backgrounds, we aim to recruit and develop talented people dedicated to serving our communities.

• Location: Coventry, United Kingdom (including Northern Ireland)