Community Library Team Assistant | Flexible Rotas & Growth

Royal Borough Of Kensington And Chelsea; Basingstoke; Presencial; GBP 26.000 - 27.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health and wellbeing support

LGPS pension

Annual leave

Descripción de la vacante

The Library Team Assistant position at Royal Borough Of Kensington And Chelsea in Basingstoke offers a permanent role in a busy, customer-focused library. You will deliver excellent service, assist with events and digital access, and help diverse visitors feel welcome and supported in a dynamic community library setting.

With 37 hours per week, fixed shifts, and a focus on teamwork, you’ll contribute to welcoming spaces, reading initiatives, and digital confidence across populations while

Formación

• Experience in a busy, customer-facing role.
• Excellent communication and interpersonal skills.
• Good digital skills with Microsoft Office and Google Workspace.
• Willingness to assist across library services and events.

Responsabilidades

• Create a welcoming, inclusive space and support customers of all ages to engage with the full range of library services.
• Lead Rhyme Time and Story Time sessions and promote reading initiatives like the Summer Reading Challenge.
• Carry out manual tasks such as moving furniture, lifting boxes, and setting up spaces for activities.
• Help customers build digital confidence across devices and support admin tasks (payments, calls, stock management).
• Promote library services through social media and engage with external partners to broaden community reach.

Conocimientos

Customer service

Communication

Digital skills

Social media

Manual tasks

Herramientas

Microsoft Office

Google Workspace

Descripción del empleo

The Library Team Assistant position at Royal Borough Of Kensington And Chelsea in Basingstoke offers a permanent role in a busy, customer-focused library. You will deliver excellent service, assist with events and digital access, and help diverse visitors feel welcome and supported in a dynamic community library setting.

With 37 hours per week, fixed shifts, and a focus on teamwork, you’ll contribute to welcoming spaces, reading initiatives, and digital confidence across populations while