Community Library Assistant - Friendly, Flexible Hours

South Lanarkshire Council; Rutherglen; On-site; GBP 19,000 - 20,000; Part time

Benefits offered by this job

Pension scheme

AVC option

33 days annual leave

Public holidays - up to 10 days

Sick pay

Flexible working

Employee discounts

Job summary

South Lanarkshire Leisure and Culture SCIO is seeking a friendly Library Assistant to support daily library operations at Rutherglen Library. You will welcome visitors, assist with borrowing, digital services, and reading recommendations, creating a welcoming community hub.

The role focuses on customer service, reading engagement, and helping people access information, with 21 hours per week across specified days. The position may involve manual handling and events support.

Qualifications

• Experience working with the public in a customer‑focused environment.
• Good computer skills and evidence of digital literacy.
• Clear and confident communication skills.
• An enthusiastic, proactive attitude and a genuine interest in reading.
• Reliability, attention to detail, and accurate handling of cash.
• A positive, adaptable attitude and willingness to learn.

Responsibilities

• Provide a warm and helpful first point of contact for all library users.
• Assist customers with borrowing, returning, and reserving library materials.
• Offer guidance on digital resources, computers, printing, and online services.
• Support readers in choosing books and promote new or recommended titles.
• Encourage reading through reader-development activities, promotions, and events.
• Maintain tidy, attractive shelves and displays throughout the library.
• Handle enquiries in person, online, and by phone in a friendly, professional manner.
• Carry out cash handling for library transactions accurately.
• Contribute to library events, activities, and community programmes.

Skills

Customer service

Digital literacy

Communication skills

Reading enthusiasm

Cash handling

Adaptability

Job description

South Lanarkshire Leisure and Culture SCIO is seeking a friendly Library Assistant to support daily library operations at Rutherglen Library. You will welcome visitors, assist with borrowing, digital services, and reading recommendations, creating a welcoming community hub.

The role focuses on customer service, reading engagement, and helping people access information, with 21 hours per week across specified days. The position may involve manual handling and events support.