Community IV Therapy Admin Coordinator

University Hospitals Birmingham NHS Foundation Trust; Metropolitan Borough of Solihull; On-site; GBP 21,000 - 26,000; Full time

Job summary

University Hospitals Birmingham NHS Foundation Trust is seeking an organised Administrator to join the Community IV Therapy team. You will be the first point of contact for patients and professionals, coordinating appointments, managing records and supporting clinical staff to deliver high-quality patient care.

The role offers diverse, busy work in a supportive environment with opportunities to develop admin and NHS systems knowledge while upholding Caldicott and GDPR principles.

Qualifications

• Coordinating/service activities and day-to-day operations.
• Preparing meetings, agendas and minutes.
• Managing telephone and email enquiries from patients, carers and professionals.
• Maintaining patient records with confidentiality.
• Supporting clinical staff with administrative processes for safe patient care.
• assisting with data collection, reporting and service monitoring.
• Using Microsoft Office and NHS systems to manage information.
• Contributing to service improvements and efficient processes.
• Updating patients regarding appointments/visits.
• Managing/relaying sensitive information and safeguarding understanding.
• Support with complaints resolution.
• Attend admin and departmental meetings.
• Create documents/letters/spreadsheets and cross-cover across the team.
• Photocopying/scanning and post handling.
• Complete HR paperwork and recruitment processes.
• Maintain confidentiality and GDPR/Caldicott compliance.
• Ensure RTT timeframes are met.

Responsibilities

• None stated beyond listed duties.

Job description

University Hospitals Birmingham NHS Foundation Trust is seeking an organised Administrator to join the Community IV Therapy team. You will be the first point of contact for patients and professionals, coordinating appointments, managing records and supporting clinical staff to deliver high-quality patient care.

The role offers diverse, busy work in a supportive environment with opportunities to develop admin and NHS systems knowledge while upholding Caldicott and GDPR principles.