Clinical Administrator

Midlands Partnership NHS Foundation Trust; Lichfield; On-site; GBP 21,000 - 26,000; Full time

Job summary

Midlands Partnership NHS Foundation Trust in the United Kingdom is seeking a Clinical Administrator to provide confidential and efficient administrative support to the teams within Universal services, including reception cover. The post holder will prioritise work, meet deadlines, and demonstrate initiative in a busy NHS environment.

The role includes minute taking, meeting organisation, data management, clinic setup, and maintaining infection control measures.

Qualifications

• Good standard of general education including GCSE English (or equivalent)
• NVQ Level 3, RSA 3 or equivalent level of administrative experience
• Safeguarding Children and Young People Level 3 or willingness to undertake
• Evidence of further development/learning
• Customer Care Training
• Data Protection Training & Information Governance Training

Responsibilities

• Provide confidential administrative support including minute taking, organising meetings, and maintaining data bases
• Maintain an effective office support system and reception duties for the team
• Provide clinic support through clinic set up and ensure infection control measures are completed
• Collate and analyse data relevant to service needs
• Undertake height and weight measurements and document in patient records
• Assist clinicians with updating demographic information on forms

Skills

Interpersonal skills

Communication

Organisation

Education

GCSE English or equivalent

NVQ Level 3 / RSA 3 or equivalent administrative experience

Safeguarding Children Level 3

Job description

Midlands Partnership NHS Foundation Trust

Clinical Administrator

The closing date is 29 October 2026

The Clinical Administrator will provide a confidential and efficient administrative support to the teams within Universal services, providing reception cover when required. The post holder will be required to work on his/her own initiative and demonstrate a willingness to help others and be a key member of the team. The post holder will be expected to be able to prioritise work andmeet deadlines in order to fulfil the requirements of the post. Excellent interpersonal and communication skills are essential with an ability to deal with highly sensitive and challenging situations. The post holder willbe required to utilise a computer for word processing and database management.

Main duties of the job

Provide confidential administrative support as required including minute taking, organising meetings, collating and maintaining data basis.Maintain an effective office support system and reception duties on behalf of the team.To provide clinic support to the team through clinic set up and ensuring infection control measures are completed throughout the clinic.To collate and analyse data relevant to service neededUndertake height and weight measurements and document within the patient recordsSupport the clinician with the completion of demographic information on forms as requested.

Is able to identify and minimise risks within the overall organisational risk frameworks and is able to report risk.Ensures that service user experience is core to all clinical and service development, gaining support from the appropriate corporate teams as required.Ensure own actions support and promote equality, diversity and the rights of patients, the public and colleagues within the health care environment at all times.Maintain electronic diaries for clinical and non-clinical activities including the arrangement of appointments and clinics for clinicians, as required.Ensure patient personal details are constantly updated and accurateUndertake surveys and/or audits relevant to own role, including staff survey

About us

Come and work with us at our award-winning NHS Trust, leading the way for trying new and better ways of working to help improve life for our local communities.

We have around 9,000 staff who provide physical and mental healthcare, support for people with learning disabilities, and adult social care across Staffordshire, Stoke-on-Trent, Shropshire, and Telford & Wrekin. We also run regional and national services, including help for new parents (perinatal care), eating disorders, forensic services, sexual health, and support for people in prison with mental health, drug, or alcohol problems.

We offer great career development for both clinical and non-clinical roles, with ongoing training and support to help you learn and grow.

We are 'United in our Uniqueness' and committed to creating a workplace where everyone feels welcome and can be themselves, no matter their background or identity. We want our staff to feel supported and valued, and we aim to build a team that reflects the communities we serve. Together, we can make sure every voice is heard, and every difference is respected.

Please note, we may be required to close this vacancy early if we receive a high volume of applications

Please be aware that the use of artificial intelligence (AI) in completing application forms will be monitored to ensure fairness and transparency. If you have used AI you must state this in your application.

Job responsibilities

This role is not eligible for visa sponsorship. If it is identified that you require sponsorship to undertake this role your application may be withdrawn

Provide confidential administrative support as required including minute taking, organising meetings, collating and maintaining data basis.Maintain an effective office support system including filing, photocopying, scanning and reception duties on behalf of the team.To provide clinic support to the team through clinic set up and ensuring infection control measures are completed throughout the clinic.

Qualifications and Training

• Good standard of general education including GCSE English (or equivalent level of qualification) NVQ Level 3, RSA 3 or equivalent level of administrative experience.
• Safeguarding Children and Young People Level 3 or willingness to undertake
• Evidence of further development/learning
• Customer Care Training
• Data Protection Training & Information Governance Training

Experience

• Demonstrates a willingness to undertake further training, identification of own development and training needs

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

Midlands Partnership NHS Foundation Trust