Community Health Admin & Receptionist

recoveryfocus; Peterlee; Presencial; GBP 26.000 - 28.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

27 days' annual leave

Pension scheme with 4.5% employer

Life assurance (3× annual salary)

Birthday leave

Cycle to Work scheme

Free will writing service

Descripción de la vacante

Waythrough is recruiting an Administrator to join the County Durham Drug and Alcohol Recovery Service (CDDARS) in Peterlee. You will provide professional reception and administrative support, ensuring a welcoming environment for service users and partners while maintaining smooth day-to-day operations.

The role requires strong organisational skills, customer service focus, and ability to work across teams in a busy setting. This is a full‑time, permanent position based at Peterlee Health Centre.

Formación

• Previous experience in a customer-facing administrative role.
• Strong customer service and communication skills.
• Excellent IT skills, including Microsoft Office applications.
• Experience maintaining accurate records and using electronic systems.
• The ability to prioritise workload and manage competing demands.
• A professional and confidential approach to work.
• The ability to work independently and as part of a wider team.

Responsabilidades

• Providing a friendly, professional and confidential reception service.
• Managing enquiries received via telephone, email and in person.
• Maintaining accurate records and updating electronic systems.
• Supporting referral and appointment processes.
• Managing shared email inboxes and administrative tasks.
• Providing administrative support to operational teams across the service.
• Liaising with partner agencies and stakeholders.
• Supporting meetings, room bookings and minute taking where required.
• Assisting with data collection, reporting and quality assurance requirements.
• Maintaining office supplies and supporting the efficient running of service locations.

Conocimientos

Customer-facing experience

Communication skills

IT skills

Record-keeping

Time management

Herramientas

Theseus CMS

Descripción del empleo

Waythrough is recruiting an Administrator to join the County Durham Drug and Alcohol Recovery Service (CDDARS) in Peterlee. You will provide professional reception and administrative support, ensuring a welcoming environment for service users and partners while maintaining smooth day-to-day operations.

The role requires strong organisational skills, customer service focus, and ability to work across teams in a busy setting. This is a full‑time, permanent position based at Peterlee Health Centre.