Community/Customer Service Associate (Operations)

Caddy Comps; Peterborough; Vor Ort; GBP 20.000 - 28.000; Vollzeit

Benefits dieser Stelle

Competitive salary

Golf equipment discounts

Office with golf facilities

Zusammenfassung

Caddy Comps in the UK is seeking a Community Associate to support maintaining a 5* user experience at scale. You will own end-to-end winner communications, engage with vendors and suppliers, and help optimise the visual merchandising and storefront of our golf platform.

The role suits someone passionate about customer experience, willing to work flexible hours including evenings and weekends, and keen to explore other areas like logistics and digital marketing while adopting the latest tools.

Qualifikationen

• Prior customer service experience with a passion for creating 5* memorable experiences for customers!
• Willing to work flexible hours with evening and weekend shifts required.
• Experience/interest in Golf preferred

Aufgaben

• Ownership of end to end winner communication
• Communication with vendors & suppliers
• Optimisation of our visual merchandising and online shopfront

Kenntnisse

Customer service

Flexible hours

Golf interest

Jobbeschreibung

Due to ongoing growth Caddy Comps, the UK's leading Golf competition website, are looking for a Community Associate to support in maintaining our 5* user experience at scale!

The ideal candidate will be passionate about customer experience and excited to own this pivotal area of a rapidly scaling business. They will take an interest in optimising processes and will be up to date with the best tools on the market to do so!

They will likely take an interest in other areas of the business such as logistics, digital marketing and will be technically savvy and open to adopting new technology.

Tasks

• Ownership of end to end winner communication
• Communication with vendors & suppliers
• Optimisation of our visual merchandising and online shopfront

Requirements

• Prior customer service experience with a passion for creating 5* memorable experiences for customers!
• Willing to work flexible hours with evening and weekend shifts required.
• Experience/interest in Golf preferred

Benefits

• Competitive salary
• Team discounts on Golf Equipment
• Energetic office environment (based in Wittering) with Golf Sim, snacks, games, putting green and more.