5-Star Community & CX Associate

Caddy Comps; Peterborough; On-site; GBP 20,000 - 28,000; Full time

Benefits offered by this job

Competitive salary

Golf equipment discounts

Office with golf facilities

Job summary

Caddy Comps in the UK is seeking a Community Associate to support maintaining a 5* user experience at scale. You will own end-to-end winner communications, engage with vendors and suppliers, and help optimise the visual merchandising and storefront of our golf platform.

The role suits someone passionate about customer experience, willing to work flexible hours including evenings and weekends, and keen to explore other areas like logistics and digital marketing while adopting the latest tools.

Qualifications

• Prior customer service experience with a passion for creating 5* memorable experiences for customers!
• Willing to work flexible hours with evening and weekend shifts required.
• Experience/interest in Golf preferred

Responsibilities

• Ownership of end to end winner communication
• Communication with vendors & suppliers
• Optimisation of our visual merchandising and online shopfront

Skills

Customer service

Flexible hours

Golf interest

Job description

Caddy Comps in the UK is seeking a Community Associate to support maintaining a 5* user experience at scale. You will own end-to-end winner communications, engage with vendors and suppliers, and help optimise the visual merchandising and storefront of our golf platform.

The role suits someone passionate about customer experience, willing to work flexible hours including evenings and weekends, and keen to explore other areas like logistics and digital marketing while adopting the latest tools.